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September 2024 by Suzanne Levesque
I received very good service over the phone and then in person at the store, the clerks made my experience easy, efficient and pleasant.
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July 2024 by jaden vaitheeswaran
Perplexed as to the extremely unfriendly service I received last Friday, very inconsistent with the amazing service I received from employees at both the Gap & BR stores off the Highway 13. Sure, employee could have been having a bad day, nevertheless she could very well have just left her rudeness at home, why bother being there then? Almost felt personal. Upon discussing with my daughter who was also with me, apparently she received the same animosity- prompting her to say that “that girl is not a girl’s girl.” Not expecting the world, but common courtesy is always in order.
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May 2024 by Ahmad Wehbe
Friendly people
Thank you Maya
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April 2024 by Mary-Joy Said
Extremely rude staff. Went there on a friday for a return. The sales associate was extremely rude and unhelpful. She took the receipt as I handed it to her in a super agressive way to a point where she felt the need to apologize. Didn’t do my refund as she says I need to come back to see the manager which I did on Sunday. The gentleman at the cash was very polite and respectful but the manager was not much nicer. As someone who works in retail, the quality of the employees says a lot about the company itself. 100% Disappointed
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January 2024 by susan tran
Finding a worker for help is rare
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November 2023 by Asma Housni
Attractive discounts especially children's clothing
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November 2023 by Audrey Hamel
Very nice store and friendly and professional employees. The lady at checkout helped me place an order online knowing that the sizes I needed were out of stock. She even applied in-store discounts on my web items so that I could benefit from the best price. I recommend without hesitation.
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November 2023 by Elie Moussa
The manager is a person with no sense of customer service. We stop by to return a dress that has never been worn or washed and she starts trying to find a smell and sniffing like a dog to tell us that it smells like the dryer. No know how to live...we will never return to this place.
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October 2023 by Carmen Tutu
Cold employees and the place looked messy
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September 2023 by Vincent Meloche
Good but a little expensive. Linen quite equivalent to their Old Navy subsidiary.
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July 2023 by Mishella El Ters
Very bad customer service.
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March 2023 by Hilennys Bustamante
Staff is always very friendly here and they really take their time to help the customers
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March 2023 by Linda Gaudet
Too expensive for me.
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March 2023 by Falls
Save yourself time and energy, go and Shop elsewhere. Very unprofessional and ill faithed manager. The company needs to give her more training. I spent 245$ in there and yet she refused to refund me a 35$ shirt. Would've given 0 star If allowed. Gap Carrefour Laval needs to take better care of its customers. 4 star rating well illustrates the poor level of customer satisfaction.
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December 2022 by H T
Pretty fine. My grand daughter was happy with her shopping there.
