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February 2024 by Genevieve Claveau
The art of making the world stressed... Order placed by phone in mid-December, told us to wait for the email. Reception of the 1st email on December 27, 2nd email on December 28, nothing on the 29th so call to find out if the order is ready. The clerk on the phone says yes tomorrow. The next day, still nothing!! Another call saying to wait for the 3rd email. Phew we leave on January 6th so the deadline is getting shorter and shorter. Arrived on January 4, another call to be told that they had taken our order to supply other people!!! Pardon???!!! We ordered more than 2 weeks ago!!! Why got confused in our order???!!! So what does it mean to order in advance?? Finally, we managed to get our money but obviously not in the denominations requested... in short, in terms of service we will come back!! Next time, we will do business with another exchange office.
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December 2023 by Jonathan Bilodeau
worst place to go very incompetent staff, always the bad information both on the phone and in person, he made me move 4 times with a 30 minute drive to never be able to make simple transactions according to them. I ended up going to my bank and be served in 3 minutes!!!! for the little difference it gives in terms of money I do not recommend this place!!!!
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November 2023 by Alexandra Laroque
I placed a silver order on October 5th so it would be ready on October 20th. On October 19, I receive an email indicating that my order has been processed, then I receive another email indicating that delivery of my order is estimated on October 20. On October 20, no email indicating that my order had arrived at the branch, I called and was told that it was in transit and would probably arrive on October 21. On October 21 I called, still in transit according to the employee. Note that I have a trip planned for Tuesday October 24 and I need to have money for my trip. In short, I'm starting to stress but I'm waiting, on October 23, I call, I'm told that it's still in transit, less than 24 hours before my flight. So I decided to find a plan b, fortunately I was able to get the money in another place called Sharif located at 261 Boul de la Côte Virtue Ouest, and cheaper than Globax 2000. I am very disappointed with the service Honestly, I barely slept because of that since I absolutely needed money for my trip. This was my first and last experience with them. 0/10
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November 2023 by Punch3968
Lots of waiting despite the fact that I was the first to arrive in the morning when it opened. In addition, I had placed an order in advance for small denominations of Diram and I was given denominations equivalent to $500CAN each. Had I known I would have gone through my bank. Very disappointed.
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November 2023 by Louise Desjardins
Excellent service yesterday Thursday October 20, 2023. Patient and professional young lady. I had ordered silver from many countries in Asia and it arrived on the date I wanted. THANKS
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October 2023 by Renato Pilozzi
Got an amazing service from the hole team at the Laval branch.Globex 2000 the best place to get your currency exchange.
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August 2023 by Moe Zee
The worst exchange ever there isOnly 1 caise open and it takes for ever.And the rest of employees having fun in the back instate of helping
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August 2023 by Thomas Rothsching
Laval branch: efficient service and always friendly. Yes, it can get busy around typical vacation times, but that should be expected.
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September 2022 by Fawzi ramadan
Best exchange rates
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August 2022 by Robert Thomas
Got some EUROS at the best rate possible on the 8th of August 2022 at the Laval branch . To top it off, I was given service with a smile and a lovely disposition by AMELLIE .TService and rates are very good.?
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August 2022 by Samy Habib
Really short staff i went on a Wednesday at 11h00 am and waited 1 hour. ?
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July 2022 by Natalka Dutka
Ridiculous place. Line ups are an hour long with only 2 employees. Once you get to the front of the line after an hour of waiting they tell you they are limiting the buying to $1000 each person. They don’t tell you until you get to the front of the line just so they can waste your time. Staff not polite and I won’t be back.
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June 2022 by Constantine Vafiadis
Great service and lower rates, been there a few times and I am always happy. .
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October 2021 by Special K
People should quit their jobs if they're not happy working. Impolite and arrogant woman lacked a ton of people skills. Not the first time on top of it.Keep smiling people, you'll live longer.
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November 2020 by MadnessMobile
Efficient service. OK rates. Better than banks. Good for US and EURO.
