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November 2023 by Daniel El-Chacra
Clearly inexperienced and that for a simple deposit.
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September 2023 by riad zekri
Service dégueulasse, aucune rapidité dans les dossiers et retour d'apele. Bref la pire des banques au canada
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September 2023 by caroline blais
Très mauvais service! Nous fait perdre notre temps régulièrement.
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July 2023 by Soroosh B
Excellent service que j'ai reçu pour ouvrir un compte!
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January 2023 by OS MENAGE
Must think 100 times before being a client in this branch
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November 2022 by M A
Very good customer service at the counter. Office counselors should just learn to say hello to clients when they see them.10 years of HSBC and I have no complaints about their management.
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August 2022 by Roy Cai
Folks. Well thank you for sharing your nice experiences. I was in the middle of applying a credit card which was offered to me thru a credit score agency. Sorry I have decided to abandon it after my very recent same experiences with BOM which is as good as this one.
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April 2022 by Patrick Allen
What incompetence! Waited half a hour for the teller, with 1 person waiting in front of me. When it was finally this person's turn (he came in for a bill payment and a cash withdrawal) they were at it for over 15 minutes! For my part, I was asked to come in to have my ID verified and proof of income, in order to activate a credit card. Who still does this? Can't it be done online??
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October 2021 by Audric Galafrio
On me fais déplacer pour pas m ouvrir de compte perte de temps perte d argent j habite pas a côté, je suis immigré on aurais pu évité tout ça si on m avais prévenu avant mais non ! On me transfert au service client qui lui me dit de rappeler la succursale !! Bref pour une banque haut de gamme grand manque de professionnalisme à évité !
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September 2021 by Mehdi Ziko
They do not value their long time customers after having multiple accounts and mortgages with them, once i sold my house they made pay huge penalties, they screwed me over, it was agreed to wave those fees once i buy another house but they turned down my new mortgage application and yet they did charge me those fees, it’s unfair.
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September 2021 by Nader Aouad
Worst possible service from a bank branch.
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November 2020 by John Hatzis
Excellent branch, good customer service. Special thanks to all the team, especially Stamatia who is always there to help her clients! #MakeLavalGreatAgain
