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January 2024 by Chouhan Darshan
Worst customer service.Seems like talking to unprofessionals.I lost 450$ at the ATM, because of some technical issues with the machine. I explained them the whole situation not once but 5 times to their representative, physically and on call. It took them over two months to come up with an answer, where in between I had to contact them multiple time to follow up with my request.Instead of refunding my money back they stole my money from the ATM.Don’t recommend it at all!
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December 2023 by Manu Collin
Worst bank ever, every two months they harass me, they ask me why you make transfers, what connection do you have with this person and several other very unpleasant, disturbing questions?
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October 2023 by Frédéric Richard
I have never had good service, whether at the counter or on the phone. They don't care about their customers. In addition there are almost no branches.
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August 2023 by Hannah Silberman
Terrible client service. Customer service representative will not allow me to close my account and transfer my funds to another institution. Need to launch formal complaint to get my money out of this bank.
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January 2023 by mourad pacha
Thank you very much to Ms. Karine. Honestly such a professional, reliable and willing to sincerely help unlike the norm these days of doing the minimum. And on a more personal touch, a most pleasant and friendly person. Good luck in your career :)
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January 2022 by Clarita Hachem
Worst bank ever, If I could give a minus 5 and no stars I would.
