-
February 2024 by Jean-François Hébert-Lacroix
I want to highlight the impeccable work of the manager Jean-Sébastien, who gave me very good advice. I don't want to go into detail, but it far surpassed the service I received at the downtown store.
-
January 2024 by Michael Simoneau
I had an amazing service by Jean-Sebastien
-
January 2024 by Janelle Ball
Wow ! What more can I say!!I was curious about the different coats and fabrics as I had never purchased a Mackage before, and the manager Jean-Sébastien was such a huge help. He really knows what he’s talking about, it was so nice to feel like my questions mattered !!Will come back here for any future needs ?
-
January 2024 by Zachary Dopson
I'm thoroughly impressed with the high-quality craftsmanship and materials. The staff provided excellent service, ensuring a seamless and satisfying shopping experience. Highly recommend for anyone seeking top-notch jackets and exceptional customer service.
-
January 2024 by Duy Lan Vu
Today I went to request a refund for a coat because the size is too big for my son. The cashier Jean Sébastien tells us that we will have money refunded to the card in just 2 weeks. We don't understand why 2 weeks and we don't understand why he doesn't ask us for the card numbers, because it's on 3 different cards. He answers us in an unprofessional way: FOR THE 5th TIME, I repeat….I didn't even ask him 5 times! He refuses to give me his name, he says it's private... I found his name on the invoice. The store should not keep a rude employee like Jean Sébastien. I am traumatized.
-
December 2023 by Alesia Nunes
Bought my recent winter coat here and Jean Sebastian was the best at helping me find the best fit. Totally recommend being serviced by this gem!
-
September 2023 by Isabela S.
Amazing service at Carrefour Laval.Maya is the best at customer service!Great quality of products.
-
March 2023 by Bella Med Esthetique
Amazing service at Carrefour Laval.Melissa is the best at customer service!Great quality of products.
-
October 2022 by Theo Michalopoulos
Purchased a jacket in June and just started wearing it this month . I realized it’s torn a bit on the sleeve and don’t know how or where I damaged it . Caroline and Melissa didn’t even hesitate to replace the jacket, also informing me about a lifetime warranty on the stitching . Wow great service for a great product . Thank you
-
March 2022 by Cristina T
Excellent service from Melissa! The entire team is very friendly and welcoming!
-
December 2021 by Victoria Demes
Had a great experience at mackage carrefour! Fotini and Victor were very kind and helpful! Will be coming back because of their great service! Both were very patient!
-
December 2021 by Cynthia Alongi
Great service! Dealt with the manager, Victor, and he was so helpful in finding exactly what I needed, thank you!
-
December 2021 by Liz R
Exceptional service today by Victor! Empathetic, patient and efficient. Victor helped me to find and order one of the last remaining coats in Canada. I really wanted this coat. He also followed up with me quickly twice to ensure he could solve my issue and help me place the order.Victor’s level of service demonstrates the world-class white glove experience we expect from Mackage. Such a pleasure Victor! Thank you.
-
December 2020 by Michel Chatmajian
Best location and excellent service by Victor! My sister and I left there feeling special. Overall, great customer service and the staff goes above and beyond to make you feel comfortable with your purchase.
-
December 2020 by Kervin G
The service was great. I even got a follow up email from a personal at the store which really impressed me. I would definitely consider coming back to spoil myself some more.
