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February 2024 by Johnny Savi
The perfect store the right size your looking for. The selection is top notch. The staff are very knowledgeable about their merchandise.
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February 2024 by Nabih A.E. Elsoud
Dear Maximus Customer Service Team,I am writing to express my deep dissatisfaction with a recent experience involving a product purchased from your store, as well as the customer service, particularly from the branch manager, that followed. As a loyal customer of many years, it is with great disappointment that I find myself compelled to address these concerns.I recently bought a shirt from your store for $70, expecting the high quality that Maximus is known for. However, to my dismay, after wearing the shirt for the first time, it stained my top underwear, indicating a serious quality flaw. Trusting in Maximus's commitment to customer satisfaction, I returned to the store with the stained underwear as evidence, seeking an exchange or refund.Unfortunately, the response from the branch manager was both surprising and unsatisfactory. Despite showing the stained underwear and explaining the situation, I was misinformed that the issue was due to my failure to wash the garment before wearing it. This advice, which was not mentioned at the point of sale nor is it a common expectation for new clothing, was followed by me in good faith. Regrettably, after washing the shirt and wearing it again, it stained another piece of my top underwear, compounding my disappointment and frustration.This experience has resulted not only in further material damage but has also significantly undermined my confidence in the quality of Maximus's products and its customer service ethos. The misguidance provided by the branch manager and the refusal to acknowledge the defect in the product is alarming and contrary to the principles of accountability and customer care.In light of this, I am seeking not only a formal apology for the inconvenience and distress caused by both the defective product and the misleading advice but also a resolution that addresses the loss and disappointment I have experienced. I believe a full refund for the defective shirt, compensation for the damaged garments, and an assurance of improved customer service practices are reasonable requests that reflect the seriousness of this issue.I look forward to a prompt and constructive response that upholds the values of quality and customer respect that I had associated with Maximus for so long.
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February 2024 by Charlynne M.
Well behaved dog allowed!We were very well served by the entire Maximus team! Including Mikaï! <3 First time, but certainly not the last! :) Thanks for the great service!
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January 2024 by Matys Constantineau Moderie
Wooowwww seriously, the store is disgusting, lots of choice and customer service beyond its mark, Valérie served me extremely well, I couldn't ask for better!!! ?
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January 2024 by Alix Ricardo
I found everything I needed thanks to a great saleswoman!!
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January 2024 by Ralph Del Coro
Great service quality and staff
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January 2024 by Doris Labarre
Courteous staff, attentive to needs. Well done to the employees, especially Antoine and Marie-Josée who served us.
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December 2023 by Nathalie Barrette
Excellent service from Antoine
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November 2023 by Alain Larose
Usually I'm not disappointed but I find it a shame that it's Black Friday and the store is closed at 8 p.m. Especially since I don't live in this area and I arrived in front of a barred door. Too bad.
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November 2023 by Sonia Leclair
Great service and advice given by Valérie!No pressureGreat serviceGood advice and really friendly
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November 2023 by ale belair
A big thank you to Simon and Ramzi for the service and their smile. I found everything I needed.
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November 2023 by Yves Lebon
Great service from Simon, he is on his case and knows his stuff well. Thank you
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November 2023 by Chouka Latreille
Excellent service
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November 2023 by Pere Noel
great service With Ramzi, good price and there is everything for plus size people! I highly recommend!!!
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October 2023 by Armen Nieuwenhuizen
These pants are great.
