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March 2024 by Emrick bernard
the staff were welcoming and friendly ? Also thank to let us try shirt cause without this i would had a XL balenciaga X GAP X YZY ????
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March 2024 by Eric Russo
I visited the store in Centropolis and received A+ service. The store clerk Melissa was really helpful and knows the products really well. It was an easy purchase decision and I will return! Thank you!
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March 2024 by Francis Remillard
Melissa, very kind and really patient with the children
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March 2024 by yeu lam
Thank you! Found what I needed thanks to Jay. Helped me pick the right size and made sure I was satisfied with my choice before leaving the store. Excellent customer service!
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February 2024 by Julia Daras
elizabeth is the best saleswoman.crazy shoes and clothes
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February 2024 by Umber Steda
Lucas provided me with outstanding customer service and ordered for me air Jordan retro 5 moonlight. I recommend OAK shop 100%. Even if they dont have the shoes in stock they will order themFor u on the spot. I am highly satisfied and will definitely shop from here again. thank you Lucas
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February 2024 by Seigneur Info
Great staff great store love it!
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February 2024 by Rieck Donna
bad experience, the girl who works at the Laval store does not know the shoe sizes and did not want to exchange the shoes after not even 1 hourDo not buy the
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February 2024 by sophia k
I’m literally pretty much a regular here, everytime I come to oak shop I never get disappointed with anything!! I love the street wear clothes/styles and the shoes are awesome! I cannot thank the amazing staff as well!! All of them are amazing!! They always give me excellent service, catch up with everything and are very nice people!!10/10 recommend
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January 2024 by Le khey Azebi
5 times more expensive than other stores ($300 for Jordan 1 black and white) while on Nike they are $175
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January 2024 by Katia Aprile
Terrible service!!!No exchanges or refund!!!When you order online and the merchandise is 3 sizes bigger!!! Really so it sucks to be you, you lose your money!!Don’t waste your money, merchandise not what it’s hyped up to be, very cheap
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December 2023 by MG Events
If I could put 0 stars, I would.Their customer service is horrible. My husband bought me a pair of sneakers for Christmas. I unfortunately don’t like them (the color) and I wanted to change them for another pair (even a more expensive one). The shoes are brand new in the box; haven’t even been tried on! And they refuse to help in any way. They told me to try to sell them online and come back!Ridiculous!!
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December 2023 by Marcello Petrocco
If i can put NO stars i would. This is a real review. Had the UN-pleasure to order some clothing on the oakshop.ca website. BUYERS BEWARE!!!! They have a no return policy. They do not advertise that and you need to wear you binoculars to see the clause on the website. WORST COMPANY ONLINE!! I don't know of any company that sells online and refuses to do an exchange, not a return as per the policy, but an exchange for size. Spent a fortune, and now i have an oversize sweater that looks like a garbage bag, like the store. GARBAGE! Had the un-pleasant experience of dealing with LUCAS in customer support. Seems nice but NOT. Totally disregarded my emails until i made a phone call to the store. Spoke to a young lady at the Laval store and her answer to me was "You should of came in to the store to try it". That says a lot about the owners of this company and its workers, WOW that just made my day. If you are trying to get in contact with customer support, good luck. Finally when Lucas decided to email me back, he just sends me a copy paste message which all in all is a fancy way of saying TOO BAD!PLEASE DON'T BYE FROM THESE GUYS!! THEY ARE A BUNCH OF CLOWNS WHO DONT KNOW WHAT IT TAKES TO SELL ONLINE.HEADS UP= LOOK AT SSense.A NOTE TO THE COMPANY= IF YOU ARE GOING TO SELL ONLINE THEN YOU NEED TO BE LIKE EVERYONE ELSE!!!!
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December 2023 by Justin Ryn
First of all this store had fantastic selection, but more importantly, the staff was very knowledgeable, honest and kind. I accidentally gave them an extra 100$ that was stuck to another one (Laval location) and believe it or not, they called me back to come pick it up! Will gladly to continue to support this brand and send as many friends their way because they deserve it! They really are One Of A Kind and live up to their name.
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November 2023 by elie chehade
The service here is excellent! I was kindly greeted by Sabrina and she helped me throughout my purchase. Would 100% recommend.
