-
February 2024 by Francois Karma
I came on Friday after having been to an emergency dentist for a dry socket caused by an extraction that I had, on paper the dentist made an error in the medication, as the dentist closed at 3 p.m. it was closed when I was came to the pharmacy, I was then treated as if I was a junky, even telling me that the dentist was closed that day when I had the invoice to support it, the pharmacist therefore refused to give me the painkillers even though she told me she knew what the dentist wanted to write when she made her mistake, I was then left to suffer until Saturday when I was given 5 pills, telling me that on Monday they would check with the dentist, with 5 pills I would not make it until Monday so I will have to suffer again, I guarantee that I will file a complaint with the pharmacists and I will change pharmacies!! Nice way to treat someone who suffers from dry socket, I hope that we will do the same thing to you as you would have done to me, I DO NOT RECOMMEND THIS PHARMACY! When I was given the 5 pills I persisted in the fact that it was not even enough to get me until Monday, I was told to go and wait in the emergency room in this case, this Monday you will see that I was right and believe me that as soon as I leave I will raise the complaint immediately.
-
January 2024 by Carolanne Vallée
I was served by Jouny-Ann in the cosmetics department, she gave me really good advice, she has a very beautiful smile and is very polite, thank you very much! I recommend.
-
January 2024 by John Gosselin
I have been here several timesBad service every time.Rude and rude staff.Same thing with the medicine/pharmacy service.There are much better ready-made products than this Jean Coutu.
-
December 2023 by Imane Bougattaya
No empathy at all towards customers. I had high blood sugar and there was almost no one at the pharmacy (before closing) I spoke to the cashier about it to say there are needles in my order you only have to give me one to prick myself and I can wait my turn for the rest, like take your time, the super nice cashier asks the pharmacist for approval. She ignores him giving him a sign with her eyes without response, she goes to ask the person who prepares the orders she also tells him don't put pressure on me and finally she comes back to me, poor disappointed person to tell me that that cannot be done right away. A bad feeling from people without empathy unfortunately. Today, December 27, 2022, do not frequent this establishment
-
December 2023 by Julie C
You have to call 2 days in advance to have your medications prepared and when you show up at the counter it's not ready under the pretext of a labor shortage... but there are 10 behind the counter. It’s the shortage of resourcefulness and knowing how to serve your customers. Really couldn't hear this pretext to excuse lazy people. Bad service
-
November 2023 by Fany Pelletier
Great service, dynamic team and great merchandise offered.
-
October 2023 by yves brunet
New administration. The service has greatly improved. Congratulations!
-
October 2023 by P Mca
The pharmaceutical service is fast during the day and in the evening it takes longer and production is not there!
-
October 2023 by Dalya Pedneault
Excellent services offered in branch at the laboratory corner. Very professional, courteous employees who listen to patients. I was served very quickly. Extremely satisfied with my time in this Jean Coutu.
-
September 2023 by Amelie Beaulieu
Thanks for the good service. Vanessa always gives good advice. We feel listened to and helped.
-
August 2023 by Wicked HoF
Great service! Nothing to do with the old administration!!
-
August 2023 by Natalia Kepa
They sent me a message saying my medication would be ready in a few minutes. I went to the pharmacy and that's where I was told that my medication would only be ready in a few days. Why send such a message to customers then? This is a lack of respect for people's time.
-
July 2023 by Sylvie Bouchard
I love going to this pharmacy since the change of owners. Everyone is kind and caring
-
June 2023 by Miguel Sanchez
This place is disappointing in terms of the pharmacy, waits of 45 minutes to 1 hour with 7 employees on the floor, sad situation for customers.
-
May 2023 by Leuus Reen
The blonde cashier Jannie is really out of touch...that's really poor customer service she's providing! I would have preferred to do without his inappropriate comments... big lack of respect and professionalism it's really a disappointment and this jean coutu has become enormously disappointing! Watch out for this blonde, dear customer, keep calm, she's not worth it!!!?
