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January 2025 by Charles-Olivier Quirion
Delivery person keeps leaving “we missed you” paper without ringing or knocking. I was home all day, only to come out and see paper on the door. Twice in a row for same delivery. No wonder their support line has “45 minutes waiting period”. It’s been more than 55 minutes, still no answer. No wonder why they keep their company private and off the stock exchange.
Also, why am I paying for delivery if I have to go claim it at their distribution center. This feels like a scam. This is not the first time it happens on one of my deliveries handled by puro. It happened a couple of times in the past, but never twice in a row for the same delivery.
I recommend you avoid all online purchases sent through Purolator.
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January 2025 by Contact inquiry
Today December-27-2024 one of the Purolator company driver come to deliver my package, he is very rude!
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December 2024 by Joey Z
Pretty fast, poor staff overworked cause of postal strike
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December 2024 by ツover
Normally I don’t have much nice to say about couriers, but during the Canada Post strike I went here, even though they were busy they were helpful and made the process easy as well as being friendly.
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December 2024 by Filip Bertrand
NO SERVICE!!! My package worth several hundred $$$ is nowhere to be found, the delivery person made only one delivery attempt and left me a notice to pick up my package at their service center in Laval, already it's as far away as having gone to pick up my package from the sender, but even worse, my package is not available contrary to the information in the delivery notice! So my package is missing in their systems and they can't give me any information!!!
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December 2024 by Deniz Océan
You wasted my shipping.
Literally they are out of service.
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December 2024 by Kerem Turk
Junk company. I paid 30$ for a little tiny package and after 3 weeks still unknown where is it, no estimate delivery date!!
You don’t even deserve 1 star.
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December 2024 by Hassan AIT SSI
My opinion concerns the delivery system and not the people employed at the Laval center. The lady who served me here was kind and smiling. The service was lousy and no empathy at the Boisbriand delivery store, I showed up one day after the delivery man came to my house at the address left on the delivery form at 31 ch de la grande Côte Boisbriand, The lady told me to arrogant way that the package has already been sent to another warehouse in Laval far from my home by more than 15 km. And it's my mistake because I didn't check the site before traveling!!! I then check on the site with the tracking number and I can't find any useful information on the location of my package that I paid for more than three weeks ago!! I try to call, two hours of waiting on the phone!!!! I regret my purchase and I will never do it again...
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December 2024 by Mathieu Galipeau
Seriously, you're doing it hard! I'm at home to receive a package and the driver didn't even ring the bell before leaving the really ridiculous "sorry we missed you" card, plus you have to wait until Monday noon to pick it up in Laval!!! This isn't the first time Purolator drivers have done this to us.
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December 2024 by Amirouche Amghar
I've been wasting 1 day waiting for my passport, plus I have a trip this week, plus the people who work at reception don't speak well with me. Plus normally I receive my package today, but nothing, your service really sucks,
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December 2024 by Sylvie Mailloux
Good evening
We didn't receive the parcel, the delivery man didn't even ring the bell, I waited all day and didn't leave any document showing it had passed 🤬🤬🤬🤬
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December 2024 by khaldi said
😞😞
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December 2024 by marc duplantie
Very good service
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December 2024 by Linda Romano
Fast service!
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December 2024 by Evan Un Yi
Great service fast too!
