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April 2024 by Vincent Dupuis
The blonde-haired manager contradicts her younger employees that they cannot reimburse us without the invoice even if they have my credit card number. Bad service from the manager and looking stupid like that can't be.
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November 2023 by Madhu Malla
Love the store, brand, clothes.One of best roots I have been to. Long lasting, excellent fabric and retain colour for ever.
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September 2023 by john moraitis
George and Joshua are amazing employees, always professional and courteous to the shoppers
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August 2023 by Vittorio David
Was gonna buy a sweatshirt and a t shirt, then I saw the staff, especially two tall guys with curly dark hair dressed as they were at the gym, blatantly laughing while looking at me cause I was trying on the supposedly "gender free" clothes that are in the women's section. Even if they were for women they had the "boyfriend fit" so I thought of just trying to size up and see how it fit. Left the store disgusted by their lack of professionalism.
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January 2023 by Alejandra Tamariz
Worst ever in carrefour Laval( cashiers)
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November 2022 by Jna
Good service
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August 2022 by Phil
Really friendly staff
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March 2022 by Gary Droghini
A must stop anytime I see a Roots srore. Love their stuff!
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February 2022 by Sabrina L
On the 15th of January, one of the employees was not professional nor did care about customer services. She wanted to close the store and asked us to leave. She gave me very bad experiences at Roots from her rude behaviour and bad attitude. The older employee that night didn’t make me feel welcome nor let me enjoyed the visit. I am extremely disappointed and shocked at the behaviour of their staff.
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November 2021 by Manuela haratonian
They is alot of good quality clothes
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November 2021 by Andre Lajoie
Good quality, but a bit steep price wise ...
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November 2021 by Francoise Turgeon
Alright
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November 2021 by Patricia Martinez
Good quality Canadian brand, I have bought clothes for cold weather.
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November 2021 by Indira
Bad service and especially a saleswoman. We feel that we are disturbing. Even she doesn't let us choose or help us.
We left a purchase of almost $500
Very very Bad service
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November 2021 by Erwan Berjonneau
Love that brand