-
December 2023 by Taline C
I recently had a really positive shopping experience with a clothing salesperson named Sarine. I usually don’t shop at RW&Co but it’s my friend’s favourite store so I wanted to buy some items for her as a birthday gift. Sarine showed me around, told me about the promotions, and offered helpful style suggestions. She really went above and beyond to ensure I found the perfect items, and I even bought something for myself. Great job! I’ll be back!
-
December 2023 by Alex Olano
I was at RW&Co at Carrefour Laval two weeks ago and witnessed the most awkward and disappointing scene. Two “higher” level employees took turns to come and tell the Salesperson who was serving me to move along and go serve other customers. They told her, in front of me, that she shouldn’t be wasting so much time chit chatting with clients. Can you believe it?? I was in complete shock. I was there seriously interested in buying several pieces and she was simply doing her job giving me a run down of the promos they have and what I can find where. We were both left with our mouths wide open. I later inquired about their names and i feel it’s my responsibility to put it here so someone at head office can perform a serious evaluation of the kind of staff they have working at stores in prime locations like Carrefour Laval. Their names were Randy and Joanna. You can do better RW&Co!! These people are chasing your customers away.
-
October 2023 by Jack Nicolas
Amazing customer service. Joanna was helpful in finding me exactly what I needed. Overall I highly recommend shopping at this location
-
October 2023 by Yunomi Aoi
Amazing quality clothing, even better customer service. Just know that if Nadim is helping you, you’re in good hands.
-
September 2023 by Sam Nassr
Thx for Nadia for the exceptional service and thanks for employees that ( I don’t know the name) helped me finding my sizeQuality / price ratio is excellent as well
-
March 2022 by Reachill Franche
Good deal and amazing quality!
-
February 2022 by Mohamed Elsaeidy
Great customer service
-
February 2022 by George Gerges
Doesn’t deserve even 1 starRw&co carrefour Laval one of the worst customer service I had ever seenAnd to be fair enough it is only one ladyUnfortunately I had to deal with her 2 times and always same attitude and same bad experienceI went there as I ordered one item and by mistake they sent me 2 item ( they charged me only one time)I had been told no return or exchange today as it is Boxing Day so it is okWhen I was at the cash they did return for another customer ( wow different rule according to customer)I asked for exchange as they did for the other customerThe lady ( I believe the manger) came with un acceptable attitude and frustrationTry to explain for her I paid only for one I received 2 and I want just to give it back and change the sizeAfter long debate and trial to make her understand that I am doing a favour to return her an item received by mistakeFinally , never ever go to row& co carrefour Laval
-
May 2021 by Jonathan Trudel
A1 staff
-
February 2021 by Majed Dalal
I love this store, it was not crowded, and they had great discounts
-
February 2021 by mardi “BigMama” E
Great service and selection