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March 2024 by Kay C.
Wow! I went here yesterday around 7pm to buy a dress and the employee that helped us was amazing!! Super friendly and gave us exceptional customer service! Thank you for being so sweet and for leaving a little heart on the receipt! I will definitely be coming back when I need another dress!
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February 2024 by Idwes SOUGH
Good quality and correct prices depending on the range
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January 2024 by Togha Dastgir
Mrs.Robin she is sooooo kind and lovely .we had a amazing shopping today .
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December 2023 by Nadia L-M
I went for a return, what a surprise. No return on Sunday, I found it disturbing..
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November 2023 by Sowhat?TV
I visited Suzy Shier and received exceptional service from Robin and the friendly staff. Robin went above and beyond to help me, displaying extensive knowledge and making my shopping experience delightful. The entire team showcased a strong commitment to client focus. Highly recommend! ⭐⭐⭐⭐⭐
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October 2023 by A
I have been 3x to this store and I’m keep going back because their clothes are beautiful and well priced. The manager Linda is ANAZING! She is soooo helpful, and I really appreciate this sort of customer service. I highly recommend this store!
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August 2023 by Caroline Charouty
I never write a bad review, but this time I feel obliged !!! What a disgusting customer service with the 2 ethnic girls ! I cannot imagine that they are hired like cashiers and customer service. The words villain and impolite cannot describe 1/100 of what they are. I ordered online a big order, I received a damaged item. I went to the store with the damaged item and an unworn item to return, I had only my online receipt. Not only they didn’t show empathy for the damaged item, but they refused to return the item asking me to have the original paper in a very bad manner and they were talking together without giving any respect or basic professionalism to my request. I asked them to call the customer service to recover this paper and they said no in a very bad manner as well ! Also, no refund can be done even if I bring the original receipt and no store credit, but just an exchange the same day! Again all that with a very silly unprofessional manner. A small message to the manager of this store : educate your employees and let them show the basic of civility !!! What a shame !! I called the customer service and they resolved the issue right the way ! What an impolite manner these 2 ethnic employees have. They need to return to school and learn how to deal with human being or maybe return to their countries !! What a Zoo they live in !
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February 2023 by MuffyLaval
Came to the boutique looking for a specific dress for my daughter which they did not have (an older model apparently only available on line at this stage). The saleslady, Erika, made other suggestions. Although we did not end up purchasing, we feel it fair to give Erika a shout-out as she was kind, very helpful, bilingual and extremely patient. 5 star for her service!
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February 2023 by Marta F.
Came to the boutique looking for a specific dress for my daughter which they did not have (an older model apparently only available on line at this stage). The saleslady, Erika, made other suggestions. Although we did not end up purchasing, we feel it fair to give Erika a shout-out as she was kind, very helpful, bilingual and extremely patient. 5 star for her service!
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December 2022 by Franck ldr
Very disrespectful customer service for english speaking clients. The girl at the cash was rude and disrespectful when returning the order
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October 2022 by senthuja piratheepan
i went to Suzy so many times. but the qualities are no good. i return but the manager she dosen't want to return.i had a bad experience. i even e-Mail to them they nevre get back it. it's ok i'll levae it.
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October 2022 by Anna C
Great customer service, good quality and price. Special thanks to Linda for her help and service!
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October 2022 by Santina Sanzone
Today was my first time visiting a Suzy Shier and I must say I had the best experience ever! Robin took the utmost best care of helping me dress my daughter. She took in store shopping to another level. Having called the store beforehand for information Robin was kind enough to hand pick possible items to make our shopping quick and easy!!!! My daughter was sold on the second dress she tried on! It is a one stop shop for special occasions!
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October 2022 by Marie-Eve Charette
I've got a fantastic customer service at Suzy Shier Carrefour Laval. The manager, Linda, gaves me great advice, she was professional, efficent, and she has great taste. The store was full of people, but Linda and her team managed the situation. I bought a lot of clothes for Fall season, I will look great at work! Quality is amazing, colors are beautiful! Thank you, I will go back as soon as possible.
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August 2022 by Chris Ugolini
My girlfriend went here to look for a dress to wear to a wedding.They had a decent variety, however not of any colours that she was interested in. This location has a Le Chateau section in the corner that complemented the classic Suzy Shier collection. However, she found some to be tacky. Having said that, it's all about personal taste. Those dresses may be for you.Service was fine. No one offered to help or tell us about any promotions in the store. At the cash, they were friendly.Prices were fair for the quality.
