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February 2024 by Steve Benitah
This pharmacy has absolutely no respect for people's time, take an appointment and you will wait at least an hour, consistently. The pharmacist as well as the staff are rude and couldn't care less about your time. They "Do not discuss waiting times" meanwhile the waiting room is full and they still take appointments.It is surprising that this pharmacy has remained terribly managed for such a long time.Best of luck to whoever goes there with an appointment.
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January 2024 by Monique Asselin
Very good service, thank you for the good advice.
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January 2024 by Jean-Pierre C
excellent service, thank you
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December 2023 by Jen El
I rarely post reviews unless I had a really bad experience, however my husband and I were both shocked at how bad this pharmacy was. We took an appointment on ClicSante for a strep throat test for our toddler. Not only were the employees cold, we also had to wait 40 minutes despite having an appointment. The person who did the test for our toddler seemed to be a tech, we didn’t even know who she was as she wasn’t even wearing a lab coat and when she did the test she barely asked questions did not wash her hands, was NOT wearing gloves or a mask and barely acknowledged our toddler and just told her to open her mouth and shoved the swab savagely on the sides of her cheeks. The test was negative however I am not even convinced she did it properly. Honestly I would never go back again, even the aisles were almost half empty, I don’t even understand who manages this pharmacy it’s horrible. As a lot of other people said in the ratings, I would give this pharmacy zero stars if I could!
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November 2023 by chelomae1
Hi. I had my tetanus shot at 4349 Notre Dame location last Nov 1st and after 6 days I noticed red spot that’s getting bigger, swollen & it hurts. The Dr said it was infected & now taking antibiotics for 10 days, not well sanitized so there was bacteria that caused infection. He didn’t change gloves even the band aids he’s using were exposed & keep on digging in there to find the smallest one. Not sure if the one administered the vaccine is a nurse but even his way of injecting the vaccine was not right it was low and used only 1 hand to do it. It should be 3 fingers from the shoulder but mine was like 5 fingers. I hope that this will be relayed to avoid from happening to someone else. My bad, I didn’t check the reviews here before booking, i saw some complaints too but mine is worst because I need antibiotics☹️☹️☹️
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October 2023 by Maria Eva
The team are professional and kind, the pharmacy is full, very good service
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August 2023 by Mochi Mochi
If there were an option for a zero star, I would’ve rated them a zero star. This is the worst pharmacy I’ve ever went. The staff aren’t very well educated, they don’t know the how to answer properly. I went to take a vaccin, and when the pharmacist came, he was using the same gloves that was already on the table, it is not sanitary. And he was not going to use alcohol wipes before giving the vaccine. I don’t recommend coming to this pharmacy, you could find a better one, honestly.
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July 2023 by Amir Masoud Oveissian
They don't respond the phone, and if they do, they hang up in the middle of your question. Zero star fits better...
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January 2023 by Aura Da Costa
I have been a long-time customer at this pharmacy. I am not related to anyone who works there. I feel that if I have a concern or question, I can speak to the pharmacist on duty and he or she will answer all my concerns. They have always accommodated my elderly mother and my special-needs sisters when it was time to get their Covid shots. The pharmacy is small to midsize, but it’s always well stocked. I don’t understand the comments about the premises, not being clean. They are no cleaner nor less cleaner than any other pharmacy I have walked into. Personally, I appreciate the individuals who are working in the lab. They have been very understanding and helpful.
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December 2022 by Daniela Santamaria
The service just on the phone is terrible I can't believe what it's like in person.
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December 2022 by André-Guy Robert
(Translated by Google) My wife and I each received the Pneumovax vaccine at this pharmacy. After a delay of fifteen minutes compared to the time of the appointment, the pharmacist condescended to take care of us (he seemed busy, annoyed by our request, yet scheduled). He jabbed the needle hard into our arm and emptied the syringe as quickly as possible, which was painful. No explanation of possible side effects, no recommendations, no personal contact. We had to ask the assistant for proof of vaccination. Zero customer service. We will try never to return to this pharmacy.(Original)Ma femme et moi avons reçu chacun le vaccin Pneumovax à cette pharmacie. Après un r***** de quinze minutes par rapport à l'heure du rendez-vous, le pharmacien nous a daigné s'occuper de nous (il paraissait affairé, contrarié par notre demande, pourtant programmée). Il nous planté l'aiguille brutalement dans le bras et a vidé la seringue aussi rapidement que possible, ce qui était douloureux. Aucune explication sur les effets indésirables possibles, aucune recommandation, aucun contact personnel. Il a fallu demander à l'assistante la preuve de vaccination. Service à la clientèle nul. Nous tâcherons de ne jamais retourner à cette pharmacie.
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November 2022 by vanessa giglia
I have no words for this place …..
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October 2022 by Mary-Kate Plante
Realllyyy bad costumer service
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October 2022 by George Bolanakis
(Translated by Google) Disappointing. Very bad service, I would never go back to this pharmacy. I am not surprised to read in the previous comments that people file complaints with the head office of Uniprix, with the Order of Pharmacists and with the RAMQ. I hope his comments will help them improve.(Original)Décevant.Très mauvais service, je ne retournerais jamais à cette pharmacie. Je ne suis pas surprise de lire dans les commentaires précédents que les gens, déposent des plaintes au bureau chef d'Uniprix, à l'ordre des pharmaciens et à la RAMQ. J'espère que ses commentaires les aideront à s'améliorer.
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September 2022 by nikhil patil
Thanks for keeping stock of infant Tylenol. Recently, I was looking for infant Tylenol for my kid in many pharmacies. Because of the stock crisis I couldn't find a single bottle for many days, but they had it in stock.
