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March 2024 by Danielle Bélanger
Yesterday I tried to place an online medication order as usual. However, a new protocol has recently existed and the site refers me to my emails, saying that they sent a link for the activation of my account. However, no email received, even after checking spam. Today, from work, I call the pharmacy after my dinner. I explain the situation and I am told that they will send me the famous email now. I take advantage of the call to place my medication order, saying that I will be at the Pharmacy around 4:30 p.m. When I arrive at the pharmacy, I go to the prescription counter to take the medication. The lady at the checkout speaks with a colleague (no hello, no smile or anything). She seems busy at the checkout with her colleague (there seem to be difficulties with the checkout). She doesn't say anything to me and doesn't even look at me. I wait almost 10 minutes in front of the cash register without anyone paying attention to my presence. The lady at the checkout ended up resolving the problem with her colleague who left immediately. Shortly after, the cashier skewered bills and left her position without saying anything to me (such a lack of respect). I told her Madam! She doesn't even turn around... I go to the side of the counter to ask a man if my prescription is ready. He asks the girls to watch. However, he found that my prescription was not prepared following my call this afternoon. They apologize and tell me they'll prepare it right away. After waiting, I get discouraged and decide to leave, handing an item I wanted to buy to the man behind the counter who tells me to wait. No, that's enough, I'm going to skip a dose tonight. I tell myself that I will place the order online at home with the requested email link during my lunch hour. I come home to find that I haven't even been sent the email link (or in spam or anything else) so that I can place my order online! What a lack of respect and professionalism. I am very disappointed with the service.
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February 2024 by Celine Theriault
I was served by Isabelle at the cosmetics counter who gave me really good information and helped me choose a foundation that suited me. She was patient and very kind.
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January 2024 by Rana A
When I arrived in the cosmetics section, the attendant saw me looking at the Laroche-Posay section. She didn't come to me and ask if I needed anything. I'm going to see her at the counter to ask for a product. No hello, no smile. I ask if my article is available, she just answers me; uh no. Very bad experience.Tuesday December 19 at 5:30 p.m.
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January 2024 by Stephen “picklebarrel” Rudolph
For the size of the pharmacy , the selection and availability of stock is poor, there are better options close by. Still a nice pharmacy if you are passing by.
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December 2023 by Stephen Rudolph
For the size of the pharmacy , the selection and availability of stock is poor, there are better options close by. Still a nice pharmacy if you are passing by.
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December 2023 by Claudine St-Laurent
The beauty section is amazing! I found all my favorite skincare products at great prices
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December 2023 by David Walsh
The pharmacy staff was incredibly helpful in guiding me on medications. They took the time to explain everything clearly and patiently.
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September 2023 by diane gareau
Excellent service, I recommend this pharmacy!
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July 2023 by Oumelkheir Bouras
Thank you for the very good service at the pharmacy.
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June 2023 by Phyllis Frost
This is a fabulous pharmacy. The staff super helpful and bend over backwards for their customers. The pharmacists are helpful, professional and friendly. It's really clean and well stocked. I would recommend it to everybody!!!
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April 2023 by Keith McCarthy
I have been dealing with this Pharmacy for nearly 20 years, they have excellent service, professional and courteous, it's nice when you walk into a business and they welcome you by name and recognize you on the phone. Good people great staff.Thanks Guys.
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April 2023 by nsksm jn
The old woman at the cash is very unprofessional and impolite. She will talk bad about you to another client while trying to return something without the 2 bills. Although, one of the bills presented was the payment one. To improve costumers service, you need to improve your employees.
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April 2023 by Elias Stergiopoulos
The old lady at the cash had such a great smile and excellent service. Thank you!!!
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January 2023 by MR SUAVE
Bought a nasal spray and it took 45mins before I got! Worst pharmacy ???? stay away from this place ???
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December 2022 by Yves Montplaisir
(Translated by Google) After more than twenty years as a client with the former owner who is kind and exemplary in humanity. When I became his client he had been the only pharmacist to agree to send his bills by fax from the pharmacy to my insurance since at the time the client had to send them themselves while I was unable to. And recently because I was 65 years old and they forgot to make the changes in time at the Régie d'assurance maladie, I lost reimbursements of more than $1000. So I left this pharmacy for the same reason: their lack of kindness, humanity and I would add professionalism.If you are looking for kindness, humanity and professionalism, do like me and vote with your feet and above all don't wait to have problems.Good luck to all(Original)Après plus d’une vingtaine d’années comme client avec l’ancien propriétaire qui d’une gentillesse et d’une humanité exemple. Lorsque je suis devenu son client il avait été le seul pharmacien à accepter d’envoyer ses factures par fax de la pharmacie à mon assurance puisqu’à l’époque le client devait l’envoyer eux-mêmes alors que j’ai était incapable. Et récemment parce que j’avais 65 ans et qu’ils avaient oublié de faire les changements dans les temps requis à la Régie d’assurance maladie, j’ai perdu des remboursements de plus de 1000$. Donc j’ai quitté cette pharmacie pour la même raison : leur manque de gentillesse, d’humanité et j’ajouterais de professionnalisme.Si vous chercher la gentillesse, l’humanité et le professionnalisme, faites comme moi et votez avec vos pieds et surtout n’attendez pas d’avoir des problèmes.Bonne chance à tous et toutes
