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November 2023 by Aj The Great
i hate walmart online. they made a mistake with my order and set it to pickup. i requested them to set it back to delivery and they refused to do so. told me i had the end of the day to pickup my order.without a vehicle, im not traveling 2 hours there and 2 hours back by public transport, just to struggle with an order on a bus.this is incredibly bad customer service.
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November 2023 by Pole Ski
This Walmart always offers cashier service.The cashier is always friendly and polite.The store is bright and clean and it is organized.
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October 2023 by Vincent L.
Gosh, the difference between American and Canadian Walmarts is like night and day. For many, the former conjures images of crowded, chaotic shopping experiences typified by long checkout lines.Not so here in Laval. Even if the lighting and paint scheme are rather dim and dark, the aisles are nice and wide, the shelves reasonably well-stocked and organized, and prices very reasonable - even *before* converting Canadian dollars into U.S. currency.So if you're visiting for several days and need some basic snacks, groceries, and personal care supplies, then this is an excellent place at which to get them.
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October 2023 by Vincent GOUIN CIERSON
The customer service from the greeter was very unprofessional. He grabbed me by the arm because I was walking out the store after purchasing my stuff whit the basket, he's lucky that I don't presse charge against him and the store for that and then the cark boy followed me to my truck to make sure I did not take there 2$ basket after spending 170$.
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July 2023 by Danny Ethier
Awful experience dealing with Nathalie Boutin (the pharmacy owner) the other night when I attempted to request a refund for an on the shelf facial cleanser I had purchased 2 days earlier.(Septo) The cleanser was unsuitable for my skin type and emanated a pungent scent. I found Mrs Boutin to be rude, belligerent, frustrated and it soon became clear she had no regard for customer satisfaction. Fortunately, the Walmart store Manager was more understanding and overrode the decision and refunded the item.
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July 2023 by mssn316
I felt discriminated by 2 different multicultural employees. One in the scanning section and the other one at the exit door. I bought a lot of things and the lady staff at the scanning zone STARED AT AND ONLY ME every second from my first to my last scanned items!! She went behind me and did this not even looking at other customers who were also scanning many items! To add into my frustration, I was exiting the store when I asked by another female employee at the exit door to show my receipt when I clearly saw her not asked the customers before me!! THIS IS DISCRIMINATION. Is it my appearance, my ethnicity, buying or should I say stealing a lot of stuffs in their brains?!?!This is ridiculous, TEACH YOUR EMPLOYEES TO WATCH EVERYONE INSTEAD OF EYEING ON PERSON ONLY if you want them to do their job properly. I don’t mind being watched but being the ONLY ONE stared at and receipt checked is extremely offensive! You crossed the line and I don’t think I want to come to this Walmart again for this unpleasant experience!
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April 2023 by Nathalie Mangalo
I had ordered groceries online to pick up tonight between 7-8 pm but because of the power outage in Qc, it wasn't a good idea for me to pick up my order because many of my items needed to be refrigerated and I had no electricity. The general Walmart customer service couldn't help me but told me to contact the store directly. Called the store and was immediately reassured by the grocery advisor who told me that I could pick up my order the next day so they could keep my products refrigerated until then. He took my name and it was as simple as that. Thank you !
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March 2023 by nsksm jn
One of the manager is racist, she will stare you down at the self checkout (only if you are coloured). She is also very awful looking. And her other fat white coworker doesn't do much either, both are useless and pathetic human beings. It's best if you guys quit or find a new job.
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January 2023 by Violetta Kotkova
The worst customer service I have ever experienced in my life! It’s not the first time I am having issues with this location. First time, the floor was wet and my child fell and hurt himself. The manager didn’t even say sorry, instead raised his voice at me. Didn’t offer any help to my son who could not stop crying from pain. This time I was refused in the product return because the box has been opened. Hello, nowhere in the world it would be a reason for not accepting a rerun. The product was not used or damaged and 14-day time for return was respected. I will complain to the higher management of this retail chain.
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December 2022 by Felix Kjellberg
This Walmart Supercentre is one of the best Walmart locations I've ever been to! The store is always clean and well-organized, and the staff are always friendly and helpful. I love the wide variety of merchandise that this store carries, and the prices are always fair. I highly recommend this Walmart Supercentre to anyone looking for a great shopping experience.
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December 2022 by Tyrone Giannis
Man they probably got the worst electronics department out of any walmart. The shelves look like they done been through 2 hurricanes. Everything just scattered. Not to mention all the stuff they got in there is all cheap electronics probably from amazon. On top of that the people who supposed to be helping the clients aren’t even doing that. Honestly, its a shame to see this walmart i once called a second home looking like this. Man Idk who run it but they needa get the employees in line, maybe even replace some and get some new employees in there because they are way too understaffed.
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December 2022 by X X
Honestly I would give this walmart 0 stars if I could, the staff there are unbelievable rude and unprofessional it’s insane, they don’t help with anything and most of the employees can barely communicate in english or french. Another thing thats very misleading is how the isles are unorganized and the sales are never up to date. Really horrible shopping experience would recommend to try another walmart
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December 2022 by Subash Jino
This is one of the worst place I have ever dealt with. I waited for more that half hour to return an item. They took long for reason and a pregnant lady waited behind me and she almost fainted due to the late of this customer service.
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November 2022 by Pray 2 Pakistan
So I went to buy some soup that said 67 cents each on sale and when I had gotten to the self checkout they were nearly triple the price. When I asked for help and explained the situation, this little indian lady was basically calling me a liar telling me I was wrong even though me and my wife both saw the price. I don’t leave negative reviews or reviews at all for that matter but I was honestly so disappointed and upset that I felt the need to leave this review. I also feel like they need better or more staff aswell because I have trouble speaking to the women that work there as most of them can hardly speak in french and know absolutely zero English.
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November 2022 by Alexander McLean
Prices can't be beat, literally can't cause security will kick you out. Tomatoes were 2.99/lb which is not a great price. Started punching the tomatoes and next thing I know security is escorting me out of the building....
