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March 2024 by Anne Hébert
Thank you Suzie for your good service ?
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March 2024 by myssy750
Thank you to the pharmacist Proprio for his professionalism, his attentiveness and his kindness towards me;he knows his customers.The vast majority of employees are super nice.I give 5 stars for my satisfaction over the last 8 years and beyond.
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February 2024 by Jocelyne Coutu
Shock team ALWAYS WELCOMING AND THE BENEVOLENT BOSS ♥️♥️♥️♥️♥️
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February 2024 by Danny Boy
Worst pharmacy service for a doctor's prescriptionWe won't talk about their negative attitude and the endless waiting on the phone!!!I waited 30 minutes in the branch for my prescription which was already ready, they forgot me in the waiting area no one ever came to see me to ask me if I needed help. He looked at me and said to himself why he's waiting for him... nasty gang of sleeping guys!!Best of all, my prescription was wrong. Serious thick ones
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January 2024 by Marlene Roy-Champagne
I've never seen that,Jean-Coutu pharmacy which closes at 6 a.m. on Saturdays and Sundays!! You shouldn't have a migraine on weekend evenings because the other branches are far away!
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December 2023 by Robert Montemiglio
Complete pharmacy. You'll find everything you need.
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October 2023 by Sylvie Boisjoli Luc
Hello, I am very disappointed with my Jean Coutu pharmacy, having a non-renewable prescription, I asked the technician to fax my doctor, for a renewal I got the answer to call your doctor, which I did, for an appointment -you who are in February 2024, and the laboratory no longer wants to do this faxed service for a renewal of prescription, very disappointed, for the number of years that I have been with you very very disappointed ?
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October 2023 by Jo Jo
Very bad experience, coming out of surgery, the hospital faxes the prescriptions around 5 p.m. We arrive at the pharmacy at 7:45 p.m., we are told that they are not going to give us the prescriptions because it is not ready and because they will close (at 8 p.m.).The clerk says they have been too busy to make the prescription received by fax from the hospital and to come back the next day. We're not talking about a cream for redness...My friend had to strongly insist that we at least give him my painkillers, but without the anticoagulant injections (despite their importance)
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September 2023 by Jessica Bebi
Service exécrable de la part du pharmacien stagière (ethnie) qui me juges et ne reponds aucunement a mes questions me repete sans arret daller voir sur un medecin ou de prendre un sans rdv. Pourtant ce nest pas eux qui connaissent les effets possible dû à la medication... Il a hate de finir et se debarasser de nous au telephone, ne comprends pas que cest pas tout le monde qui peux se deplacer. Je change de pharmacie pour de bon ce nest pas la 1ere fois que jai des probleme aussi avec mes prescriptions , me donnent des medicament generiques differents a plusieurs reprise et ne sont pas en mesure davoir la meme sorte en continue...
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March 2023 by Gaby Dm
(Translated by Google) My 5 star goes to girls cosmeticsThey are superb service a1 smiling attentive.On the other hand .... I know that there are customer service criteria I find that since the new branch near the clinic there is a lot of "sales" or pressure service the "service is too much at least 2-3 -4 people come to see you for help and repeat themselves on their good morning phrases need help c sometimes disturbing I often go to the jeans coutu I buy for svt bcp $$ I find it a shame that mtn when it's long we are fixed like say we "flew"This is a constructive and not a mean comment I love you all bravo! ??(Original)Mon 5 etoile vont au filles des cosmetiquesElles sont superbe service a1 souriante attentive.Par contre .... je sais qu'il y a des critere de services client je trouve que depuis la nouvelles succursale pres de la clinique il y a bcp de " vente" ou service pression le " service est trop au moin 2-3-4 pers vienne te voir pour l'aide et se repete sur leurs phrase de bonjour besoin aide c parfois derrangant je vais souvent au jean coutu j'achete pour svt bcp $$ je trouve sa domage que mtn quand c long on nous fixe comme di on " volais"C vrmt un commantaire constructif et non mechant je vous aimes toutes bravo! ??
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February 2023 by Gaetan Bertrand
(Translated by Google) Look at your invoice it charges twice certain item(Original)Regarder votre facture il charge deux fois certain item
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November 2022 by Jessica Raymond-Bourgeois
(Translated by Google) I had such bad service at this Jean Coutu pharmacy. Cashier as stupid as her feet, to explain to me that I only have the right to buy 1 bottle of cough syrup. But the customer next to me was able to buy 3 at the self-service...(Original)J'ai tellement eu un mauvais service à cette pharmacie Jean Coutu. Caissière bête comme ses pied, pour m'expliquer que j'ai seulement le droit d'acheter 1 bouteille de sirop pour la toux. Mais la cliente a côté de moi a pu en acheté 3 aux libres services...
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November 2022 by mégane dubuc
(Translated by Google) I do not recommend the Jean Coutu pharmacy in lavaltrie because:When I went to give my insurance the first time they told me they needed my insurance certificate number, which I did not have at the time. Therefore I called back when I had this number, mentioning to the employee that I had the insurance information, but that I did not have my card yet. She told me that there was no problem so I have my order prepared, because even when they have them prepared the wait is long… Once there I give her the information and they tell me a once again I lack information and I ask him again what information you need and it seems that I am talking to a wall because no one can answer me! So I couldn't afford my medication because it's overpriced and I wasted 30 minutes waiting to be answered nonsense again.Poor service!There is no need to tell me to write to you since at familiprix they were able to do their job properly and put my insurance on file and provide me with my medication quickly. I will therefore no longer do business in your branch.:)(Original)Je ne conseille pas la pharmacie Jean Coutu de lavaltrie puisque :Lorsque je suis allé pour donner mes assurances la première fois ils me disaient avoir besoin de mon numéro de certificat d’assurance, ce que je n’avais pas à ce moment. Par conséquent j’ai rappeler lorsque j’avais ce numéro en mentionnant à l’employé que j’avais les informations d’assurance, mais que je n’avais pas ma carte encore. Elle m’a dit qu’il n’y avait pas de problème je fais donc préparer ma commande, car même lorsqu’on les fait préparer l’attente est longue… Une fois là bas je lui donne les infos et ont me dit une fois de plus il me manque d’informations et je lui redemande quel sont les informations que vous avez besoin et on dirait que je parle à un mur car on ne peux me répondre! Donc je n’ai pu me payer mon médicament parce qu’il est hors de prix et j’ai perdu 30 minutes à attendre pour me faire répondre encore n’importe quoi.Mauvais service!Il n’es pas nécessaire de m’indiquer de vous écrire puisque chez familiprix ils ont été en mesure de faire leur travail convenablement et d’inscrire mes assurances au dossier et de me fournir mon médicament rapidement. Je ne ferai donc plus affaire dans votre succursale.:)
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May 2022 by Lise Laquerre
(Translated by Google) The manager, unfortunately, I no longer remember her name, Chantal I believe, is really attentive to the needs of her customers. And all the other employees, whom I cannot name, are also very happy to serve us, to help us find items.The pharmacists are very friendly and give us really good advice. On the other hand, I had lots of mistakes the first year with the technicians. I had to repeat, and repeat, redo the labels of my medications. Since one of the pharmacists got involved, and entered the notes himself in my file, everything is going well.Thank you to all of you at Jean-Coutu Lavaltrie.(Original)La gérante, malheureusement, je ne me souviens plus de son nom, Chantal je crois, est vraiment à l'écoute et aux besoins de ses clients. Et tous les autres employés, que je ne peux nommer, sont aussi très heureux de nous servir, de nous aider à trouver des articles.Les pharmaciens sont très sympathiques et nous conseillent vraiment bien. Par contre, j'ai eu plein d'erreurs la première année avec les techniciennes. J'ai dû répéter, et répéter, refaire les étiquettes de mes médicaments. Depuis que l'un des pharmaciens s'en est mêlé, et a inscrit les notes lui-même dans mon dossier, tout va pour le mieux.Merci à vous tous chez Jean-Coutu Lavaltrie.
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March 2022 by Raynald Veillette
(Translated by Google) Super services in pharmacy and in store.(Original)Super services en pharmacie et en magasin.