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March 2024 by Fernando Nunez
Horrible service, the person at the reception is unprofessional and there is no good service, DO NOT GO
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May 2023 by frank pasturel
(Translated by Google) Very good service(Original)Très bon service
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April 2022 by Mathieu fortier
(Translated by Google) On March 12 there was a delay of 3-4 weeks. I contact them again on April 12 since I still have not received a call. The receptionist tells me that finally it will be ok in mid-May and tells me that it is my mistake if I understood 3-4 weeks almost calling me a liar… and she ended the call by hanging up on me nose. A beautiful gang of geniuses! I finally went to get my documents and I advise everyone not to do business with this very unprofessional company.(Original)Le 12 mars il y avait un délai de 3-4 semaine. Je les recontacte le 12 avril puisque que je n’ai toujours pas reçu d’appel. La réceptionniste me dit que finalement ça va aller à la mi-mai et me dit que c’est mon erreur si j’ai compris 3-4 semaine en me traitant presque de menteur… et elle a terminé l’appel en me raccrochant au nez. Une belle gang de sans génie ! J’ai finalement été chercher mes documents et je déconseille à tous de faire affaire avec cette compagnie très peu professionnelle.
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April 2022 by Alexandra Thibault
(Translated by Google) We called last week to find out how it worked, they told us to bring our papers and fill out a document and that we would be called back during the week. No news so we call back; the first does not know and will call us back. The second calls us back, the one who was last Saturday, and tells me that it would surprise her that she would have said that because there's a month's wait for new clients and she couldn't even guarantee it would be ready on time! I would never have left my documents there if we had been informed correctly.(Original)On a appelé la semaine passé pour s’informer du fonctionnement, ils nous disent de passer porter nos papiers et remplir un document et qu’on allait nous rappeler au courant de la semaine. Pas de nouvelles alors on rappelle; la première ne sait pas et va nous rappeler. La deuxième nous rappelle, celle qui était la samedi dernier, et me dit que ça la surprendrait qu’elle aurait dit ça car il y a un mois d’attente pour les nouveaux clients et qu’elle ne pouvait même pas garantir que ce serait prêt à temps! J’aurais jamais laissé mes documents là-bas si on avait été informé correctement.
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April 2022 by marie-paule lafontaine
(Translated by Google) Very satisfied, they will really seek the maximum to which we are entitled, the staff is very attentive(Original)Très satisfaite, ils vont vraiment chercher le maximum auquel on a le droit, le personnel est très attentionné
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January 2022 by Sweetysteph971
(Translated by Google) We've been doing business with them for several years, satisfied, but a bit expensive.(Original)Plusieurs années qu'on fait affaire avec eux, satisfait, mais un peu cher.
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January 2022 by Diane Gagnon
(Translated by Google) I am a loyal customer and am satisfied in every way. Keep up the great work. THANK YOU.(Original)Je suis une cliente fidèle et suis satisfaite à tous les points de vue. Continuez votre excellent travail. MERCI.
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December 2020 by Marie-Andrée Roy
I've been doing business with them for several years and I can tell you that this is the last time! Every year it's the same story: it's long, they don't know where my papers are when I call... The staff at the front are so confused and don't know where the documents are... you have an appointment, you are late... At reception, they pass the elderly people in front of us even if we have been waiting in their face for more than 15 minutes and the person has just entered. .. There, apparently the person who takes care of my file is in quarantine because of his age... it would have been fun to be warned! Especially since my taxes were supposed to be done two weeks ago... So BEFORE quarantine... for me it's Over!
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December 2020 by Marie-Andrée Roy (MaRoy)
(Translated by Google) I have been doing business with them for several years and I can tell you that this is the last time! Each year it's the same story: it's long, they don't know where my papers are when I call ... The staff at the front are so mixed up and don't know where the documents are ... you have an appointment, you are late ... At the reception, they pass the elderly in front of us even if it's been more than 15 minutes that we wait in their face and the person has just entered. .. There, apparently the person in charge of my file is in quarantine because of his age ... it would have been fun to be notified! Especially since my taxes were supposed to be done two weeks ago ... So BEFORE the quarantine ... for me it's over!(Original)Ça fais plusieurs années que je fais affaire avec eux et je peux vous dire que c'est la dernière fois! À chaque année c'est la même histoire: c'est long, ils ne savent pas où sont mes papiers quand j'appelle... Le personnel à l'avant est tellement mêllé et ne sait pas où sont les documents...tu as rendez-vous, tu passes en r******** À l'accueil, ils passent les personnes âgées devant nous même si ça fait plus de 15 minutes qu'on attend dans leur face et que la personne vient juste d'entrer... Là, apparemment la personne qui s'occupe de mon dossier est en quarantaine à cause de son âge...ça aurait été le fun d'être averti! Surtout que mes impôts étaient supposés être fait il y a deux semaines ... Donc AVANT la quarantaine...pour moi c'est Fini!
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December 2020 by christiane côté
(Translated by Google) Their work is of very good quality but the cost is quite high. There is also an $8.00 charge (this year) for using the credit or debit card. And this amount increases every year. There are no such fees elsewhere for using a payment card. And it is not possible to pay in cash.(Original)Leur travail est de très bonne qualité mais le coût est assez élevé. Il y a de plus des frais de 8,00 $ (cette année) pour l'utilisation de la carte de crédit ou de débit. Et ce montant augmente tous les ans. Il n'y a pas de tels frais ailleurs pour utiliser une carte de paiement. Et il n'est pas possible de payer en argent.
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December 2020 by mick
(Translated by Google) The two old innocent people who work at the labs are terrible, no customer service, no reminders, I got a nerve after 15 minutes seriously I never saw two innocent ladies like that! Could never! Avoid as much as possible 2020(Original)Les deux vieille inocente qui travaille labas sont terrible , aucun service client , aucun rapelle , j’ai pogner les nerf apres 15 minute serieusement j’ai jamais vue ca deux madames innocente comme ca ! Pu jamais ! A eviter le plus possible 2020
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December 2019 by Imane Ach
Avoid thieves and scammers
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December 2019 by Alyson Grondin Brochu
Belle gang de voleur. 181$ pour faire mon rapport d'impôts. L'année précédente j'avais fais affaire avec une franchise de leurs compagnie & j'avais payer 90$ tout au plus, je leurs aient mentionné et le mieux qu'ils ont pu faire c'est me descendre sa à 150$. Je n'ai pas un rapport "compliquée" à faire pourtant. Dernière fois que je vais là. Je ne recommande AUCUNEMENT cette endroit.
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December 2019 by Jean-Louis Morency
The only thing to improve, the heat of this office. We must install blinds, because the sun overheats the office or turn on the air conditioning. In addition, there is no support to put our winter linen. Waiting for an hour in front of our specialist and not knowing where to put our laundry is suffocating.
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December 2019 by Alain Thibault
Very poor service, does not return calls.
