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February 2024 by Martin Ouimet
I found the staff to be really knowledgeable about their product, very professional.
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November 2023 by Daniel Paquin
Very good service
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October 2023 by Roger Lapointe
I have a very, very difficult time explaining the current rating of this store which led me to buy from this place if there would be a 0 these the rating I would giveWe bought an Arien rapid track snowblower for 5 thousand $$ last year. The owner Luc, a speaker before the sale, did not want to negotiate at all and it was a demo, the only thing he offered us after a hard negotiation. a FREE maintenance service this year and he told us that he was coming to pick up the snowblower and bring it back to us. I called him this year for this FREE service and no, he forgot to tell me that the transportation costs were extra I live 15 km away, it costs me less to go elsewhere than its transport service, a real scam! Unacceptable and very very bad service the gentleman was stupid and condescending with us I strongly advise against it!Notice to those interested…Here is my answer 1 when a model is in your show room it is automatically a demonstrator and not in the box 2 before the purchase we asked you the question very well to know for the FREE service you come and pick it up and bring it back because we only have one car my wife is next to me and formal too!of course when we talk about free we can have a short memory and moreover when we offer a free service it is free.3 all the places where you buy a snowblower for $5000 do free delivery unless too far away (does it fit badly in a car or an SUV?) once again you're lying let's see if you had charged us the delivery we would not have purchased your product!I have never yelled at you, I said a bad word that you deserve not to ridicule your customers and they will be happy!You didn't let me say a word and I have an invoice to support it where they mark with your hand a free service next year and they indicate nowhere transport costs in additionNow for your offer following your behavior I am very perplexed because my confidenceTook some for his cold…
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October 2023 by Young Blazzy
I heard the ad this morning on the radio, when will free delivery last?
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September 2023 by Mathieu Michaud
Excellent service!!! The best !!
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September 2023 by Michel Marchand
Following my phone call, excellent service, courteous, fast, very competent person to answer my questions, warm voice. I am already a customer, this team of people know how to take care of their customers, I give them all my trust, I recommend you without any hesitation, to use their services, hard to beat what impeccable professionalism and very competent, ?% satisfaction . Their priority is customer service and all services, don't hesitate, go ahead, make a call or visit their website, everything is there. Congratulations to all your staff, you are a solid team entirely dedicated to your customers.
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August 2023 by Simon Dryburgh
Very bad service on the phone. The person who answered me was really "dumb"
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March 2023 by Maxime Allie
(Translated by Google) Very disappointed with my experience on 2 occasions they never called me to tell me the diagnosis and they changed the parts without my authorization and the 2nd time I very much doubt that it was the error of one of their mechanics.(Original)Bien déçu de mon expérience à 2 reprise ils mon jamais appeler pour me dire le diagnostic et ils ont changer les pièces sans mon autorisation et la 2xieme fois je doute fort que c'était l'erreur de l'un de leur mécano.
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November 2022 by Jacques A
(Translated by Google) Being faced with a major problem with my snowblower, they were able to find a definitive solution and above all at a very reasonable cost.(Original)Étant au prise avec un problème majeur avec ma souffleuse, ils ont su trouver une solution définitive et surtout à un coût très raisonnable.
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September 2022 by Steven Goodhue
Excellent service and for small engine repair would highly recommend for repair on the South Shore
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July 2022 by Nathalie Lambert
(Translated by Google) Always good service,Luc is really helpful and he knows his machines.I strongly recommend this place.(Original)Toujours un bon service,Luc est vraiment serviable et il connaît ses machines.Je recommande fortement cet endroit.
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June 2022 by Anne Raby
(Translated by Google) Completely dissatisfied. An incorrect initial diagnosis on my 8 year old brushcutter in September 2021. First the carburetor was replaced. Same problem once, supposedly fixed the next day. I told them it was probably the muffler that was blocking the exhaust outlet. We replaced the muffler without adjusting the carburettor. Spring 2022, the brush cutter does not work well. A very difficult communication that made me give up going further. We simply replaced the gasoline mixture that I had made the day before. A very bad experience that I don't want to repeat again with the owner who pisses you off and insinuates that he alone knows the mechanics of small engines. Probably a trade to disappear soon. It's probably not a problem of honesty, but definitely a lack of competence and organization in my opinion. I will never go to this store again. I have to put a star because of the system, but if I could, I would avoid it.(Original)Complètement insatisfait. Un diagnostique initial erroné sur ma débroussailleuse de 8 ans en septembre 2021. On a d'abord remplacé le carburateur.. Même problème une fois, supposément réparée le lendemain. Je leur ai indiqué que c'était probablement le silencieux qui bloquait la sortie des échappements. On a remplacé le silencieux sans ajuster le carburateur. Printemps 2022, la débroussailleuse ne fonctionne pas bien. Une communication très difficile qui m'a fait renoncer à aller plus loin. On a simplement remplacé le mélange d'essence que j 'avais fait la veille. Une très mauvaise expérience que je ne veux plus revivre avec le proprio qui te met en rogne et qui insinue que lui seul connaît la mécanique des petits moteurs. Probablement un commerce à disparaître bientôt. Ce n'est probablement pas un problème d'honnêteté, mais assurément un manque de compétence et d'organisation à mon avis. Je n'irai plus jamais chez ce commerçant. Je suis obligé de mettre une étoile à cause du système, mais si je pouvais, j''éviterais.
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March 2022 by Samuel Archambault
(Translated by Google) Very good customer service, Luc came to advise me brilliantly. A big thank you to the team!The Archambault Interviews(Original)Très bon service à la clientèle , Luc est venu me conseiller brillamment. Un gros merci à l’équipe!Les Entretiens Archambault
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March 2022 by Jean Bergeron
(Translated by Google) VERY VERY disappointing repair service. Brought in a chainsaw for just a minor adjustment, only to come out 37 days later with a bill over $250 and it doesn't work anymore. Recover in spare parts.(Original)Service de réparation TRÈS TRÈS décevant. Apporté une scie à chaîne pour simplement un léger ajustement ,pour en ressortir 37 jours plus tard avec une facture au dessus de $250 et elle ne fonctionne pas plus. Récupérer en pièces détachées.
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January 2022 by Thomas Rich
(Translated by Google) Very good service, friendly and competent staff. Good advice on tools. I will stay there again for my future needs. 5/5(Original)Tres bon service, personnel sympatique et competent. Bon conseils sur les outils. J'y retournerai pour mes besoins futurs. 5/5
