“Chris was very helpful in proccessing my refund for my xbox controller. Anais was also supportive even when it was difficult to find my order in the system. Together they were helpful and I reccomend their performance be enhanced by further trainng.”
“Excellent customer service post-purchase via their online store. I bought a fairly pricey fountain pen and was unhappy with the nib size in the end. They allowed me to ship it back to them, swapped the medium for a fine nib, an even had it looked at by their nibmeister to make sure it wrote well. I just got it back today via Canada Post and I couldn't be happier.
Also, it needs to be said: they have MASSIVE inventory and almost always have what I'm looking for in stock. Have placed multiple ordered already, and will be back to shop again!”
“Sabastian professional and courteous approach made a simple purchase into a very high value experience
Thank you Sabatiam , keep up the good work”
“Thank you to Sarah and Carolanne for your excellent service. You did everything to find what I was looking for. Don't give up girls, good service like that unfortunately we don't see a lot of it these days”
“Jessie and his manager have been extraordinary today! I had a VERY large package to return and at first we were not sure if it would be accepted by the parcel company byt they kindly gave me opportunity to repackage it to make it fit rather then simply declining the drop off. I really appreciated their collaboration!!”
“Been there a couple times. Sellers are friendly. Couldnt pass POST on my custom, went there to get it fixed. Took 4 days (week-end) and everythings good now. I also requested my cpu to be changed since it wasnt the one I ordered and they changed it. I would recommend going there for your computer needs.”
“Super fast service at the impression shop , I didn’t ask the name of the girl who served me, 23- April around 12:30 she was so emphatic despite her young age. I’ll never forget her humanity. Million times thanks 🙏”
“I arrived at BestBuy yesterday, Monday, June 30th, at 5:58 pm, just two minutes before closing time at 6 pm. The cash registers were already closed, and initially, I was told that new purchases couldn't be processed. However, when I explained that I had traveled all the way from Gatineau specifically for this purchase, two amazing employees, Ilyas and Sammy, quickly understood my situation. They went above and beyond by using the one remaining active POS so I could purchase the product I needed. Ilyas and Sammy were absolute angels, and their exceptional customer service truly made my day. Thank you both for your kindness and understanding!”