Banque Nationale
BanksHours:
60 Bd Don-Quichotte, L'Île-Perrot QC J7V 6L7 Hours
About Banque Nationale
Banque Nationale is a bank that generally receives positive reviews from its customers. Customers praise the bank's fast and efficient service, particularly at the Don Quichotte branch. One customer had a positive experience opening a line of credit, with the representative clearly explaining the contract and answering all their questions. Another long-time customer has never had any problems with the bank in 15 years. However, some customers have experienced issues, such as difficulty reaching the bank by phone or voicemail, and feeling pressured to purchase additional products like credit cards. One customer reduced their rating due to a negative experience with unresponsive service, though they had previously received good service. Overall, Banque Nationale seems to provide a good level of customer service, with many customers reporting positive experiences. The bank's representatives are described as attentive, patient, and helpful in guiding customers to make informed financial decisions.
Most Recent Reviews
December 2025
Sorry to give this, but when can we go for service for someone who works during the day. I have tried to visit on the only day that google mentions open until 8pm, just to be told I need an appointment. Sorry to give you this note, but adjust your schedule for working folks.
August 2025
Had an appointment with a banking advisor to have information on my options. I was very emotional and distraught at that moment. I gathered the informations that I needed and when I called a few days later I felt judged and the advisor in question was unsympathetic.
December 2024
Served by Leah to transfer $USD from my BN account to my Natbank account in the USA. First class and diligent service. An example to follow in these days when quality customer service is rare.
More Comments(51)
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