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March 2024 by Kim St-Sauveur
Thank you to the entire Magog Concept team for their warm welcome and personalized service. Whether for the wise advice of the seller and the owner, or for the excellent service offered by the FNI, it’s WoW from start to finish!
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March 2024 by Jay hhhoule
Enjoyed my experience. JP was able to answer my questions and requirements. The dialogue was easy.
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February 2024 by Adriana Lyons
Great service. They went above and beyond to make sure I would be taken care of ASAP!
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February 2024 by Oscar Sannom
The guy at the part tells me that the part is not yet available for my model. I called another Chrysler Dodge Jeep dealership the same day. Pi I have the part the following week. I would no longer go there for parts / service or a vehicle without these on
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February 2024 by info mobilierma
Our two company vehicles were purchased from Magog Concept Chrysler, we have some problems, but fortunately Maxime (the salesman) is there for his customers! He always knows what to answer us and if he doesn't have the answer he will come back to us without mistakes. Very satisfied with the service provided by Maxime, 5/5. Thanks to Maxime Faubert we are still a customer.*The star in this review is for Max ;)
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January 2024 by Charles MacGregor
Dealt with Maxime and despite little hick-ups, very satisfied with my 2023 Ram Rebel
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December 2023 by celia Mlr
My vehicle was taken care of professionally. great family team. business on a human scale! the welcome and services are really Top!!!! On the sales side… RAS! I just bought my 2nd tank with Magog Concept Chrysler ?
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December 2023 by Larry Bernais
Waranty is useless. I purchased a brand new ram 1500 warlock on dec 10th 2022. Since then I have had problems with the radio. Either blank screen, radio does not come on, radio forgets presets, radio forgets all settings. I have been in for servicing 3 times and each time I get same response their will be a fix next month. Now I can get them to even return my call or get any answer. I don't have time to keep going back and forth to the dealership to get blown off. I ask that they either fix the radio, or replace with a better one, or reimburse me for the sound system, or reimburse me for this useless waranty. I am not the only one to have this issue with the infotainement I know, but I figure a 70000$ truck should have a functioning radio and the people that work there would have the decency to return a phone call even if it is just to tell you they won't do anything to help you.
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November 2023 by carole legare
Text received in English ????Appointment at 1:00 p.m. for oil change, it took 1 hour. Too long for this service.
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November 2023 by George Galvin
Good and Rapid service
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November 2023 by Mike Pezzi
Do not return phone calls. tell you one thing and then do not do it. Both in sales and service. They can’t answer what was done on the vehicle. Say that they did road test and never did. Been a customer for 2 years and have never seen such poor service. Was looking at trading in my truck and sales never called back after talking to a salesperson about a trade in asking for trade in value on my truck. I had to go back to see salesperson a week later!!
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November 2023 by kurtfrancine guzman
Big Thanks to Maxine F. and Miss Chantal, 9.5 hours drive is worth it. Got the fully loaded truck that I’ve dreamed…. Easy and quick when arrived all the paper works are ready after signing them all truck is been waiting. Only issue is the U-Connect got the October 27,2023 and uconnect expires in 4 days ?. But easy fix called U-Connect and resolve the problem.I totally recommend this dealership.
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November 2023 by Serge Richer
It was a bad experience. I waited over 4 hours for a 2 hour job and the job was not finished at the end of the day. Communication was also difficult (no return calls). The cost of the work was respected nonetheless.
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November 2023 by Denis Leclerc
Have been a satisfied customer at Magog Concept and owner of a Jeep for 17 years.?
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November 2023 by Jorge Canto
Two different times for my two cars, first at 10:00, finished changing tires at 12:10. Second appointment at 1:00 p.m. they finished meeting at 3:50 p.m., no respect for the appointment
