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February 2024 by Jeffrey Julio Vietz
With a small idea in mind, I was taken care of by Katerine L. and she took the time to explain to me the choices I had with my constraints. She recommended me well and I appreciated the service so much that I visited Mtl-Mascouche twice during the day to finalize my purchase after my first scouting visit.Thanks again Katerine. Good service.PS. Take the time to make an appointment if possible, because it’s quite a popular place!
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February 2024 by Marc-Antoine Audet
Proulx et fils left with all the customer information, so make do. Madame Maltais gave me impeccable service to help me find the supplier of my shower and find the cartridge to replace. Thank you so much
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December 2023 by Acoustilab .com
Hello, we showed up at the store and received a warm welcome. We were served by Janie Richard and provided with relevant information in a professional manner. We would like to thank the entire team and especially Janie Richard.
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December 2023 by simon beaudet
very good service
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December 2023 by François Lavallée
Mascouche branch - Excellent service, warm and pressure-free welcome. Katerine Lebeau offered us professional and impeccable service. She knows her products well and conveys information very eloquently. The prices are fair and delivery times were respected. I recommend!
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November 2023 by Samy Tagba
Very good experience with Espace Plomberium. Thanks to Nathalie Tycholaz from Espace Plomberium Mascouche for the support.
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October 2023 by Marie-Eve Rousseau
We recommend this place without hesitation. Lots of choice for all budgets. Always welcomed with a smile and impeccable service with Nathalie Thycolaz. Thank you very much Nathalie for your advice and for the precious time you gave us
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October 2023 by Alexis A.
Terrible customer service, no one cares about you, as simple as feeling ignored. No prices displayed, so no way to make a choice. A group of sellers behind a counter who had fun, but not even a hello. In short, I don't recommend it and I would never set foot there again.
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October 2023 by Claudie Kochenburger
Terrible customer service. Very difficult monitoring, impossible to get clear information from the branch, both from the sellers and from the manager.
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August 2023 by Valeriu Talmaci
The worst service ever had at a store. 2 months after placing the order, they call me back for additional delays of 4 to 8 weeks because of their system! No apologies from them...avoid this store at all costs.
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August 2023 by Wissam Romhein
Extremely disrespectful sellers, no good manners, don't want to help you.Don't waste your money on them
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June 2023 by Olivier Vandal
pros: Vendeurs respectueux, beaucoup de choixcons: Les délais d'attente sont constamment repoussés, ne vous fiez pas aux délais initialement prescrits. On s'est fait dire 2 semaines, et 6 semaines plus tard, on s'est fait dire que le robinet serait disponible demain, avec une certitude de 50%... J'aime me faire prendre au sérieux lorsque je dépense 500$ pour un robinet, alors cette place n'est pas pour moi !
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June 2023 by Pat N
J'y suis resté une trentaine de minutes et jamais personne ne m'a demandé si j'avais besoin d'aide. Le pire c'est qu'il faut absolument de l'aide car les prix ne sont pas indiqués nul part. Très déçu de votre service à la clientèle. Un simple '' si vous avez besoin d'aide nous sommes là'' aurait suffit.
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November 2022 by Marie-Claude Bédard
(Translated by Google) I would like to highlight the excellent service provided by Ms. Dinardo during our visit to the store.My partner and I were impressed with his vast knowledge of the products. She gave us several choices. We are really satisfied. Thank you Mrs. Dinardo.(Original)Je tiens à souligner l'excellent service que nous a offert Mme Dinardo lors de notre visite à la boutique.Mon conjoint et moi avons été impressionné par sa vaste connaissance des produits. Elle nous a offert plusieurs choix. Nous sommes vraiment satisfaits. Merci Mme Dinardo.
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October 2022 by Chantal Paquette
(Translated by Google) Customer service rotten after sale guaranteed always finds excuses always the fault of others the company does not want to buy kitchen sinks I do not recommend this store at all!!!!!!!(Original)Service à la clientèle pourri après vente garrantie trouve toujours des exuses toujours la faute des autre la compagnie veut pas n'acheté pas des lévier de cuisineje ne reccommande pas du tout ce magasin!!!!!!!
