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November 2023 by Sabina Sorrentino
Excellent customer service by Gurpreet! Very warm and attentive from the time we walked in the store. Super helpful. Plus, they had most of the shoes in my size, which sometimes is difficult to find (10). It's the first time in years I was able to buy from Aldo.
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June 2023 by JoJo ba
went to fairview mall in pointe claire (its far from my house, i was in the area so i decided to go shppping there) and I asked for a pair of shoes they said they don't have it in my size so they will order it and it will be shipped to my house. So the next day or the day after I receive an email to say that this shoes in my size is no more available and I need to go back to fairview mall to get my money back ! What such a policy ?????? If I order the shoes from an Aldo Toronto and I live in Quebec do I have to go back to Toronto (7 hours away from home) to get my money back ??????????? Excuse me, but it's so stupid as a policy !!!!!!!!!!! It was a very long time I didn't buy anything from Aldo I decided to give them a chance after many years of boycottage (it was another story) I think with this experience (I had to drive for 1h00 to get my money back) i will never ever go back to aldo !!!!! you should change your policy!!!!!!!!!!! Thank you ! I wrote my experience because when i did my star reviews..... but "the owner" Aldo asked me to describe my experience so I am sharing my very bad experience. Thanks Aldo for letting me sharing my experience of 2-3 hours of waste of time to get my money back !
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June 2023 by Igor L
Calm shop. Calm service. Just wait for discounts - could be really good
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June 2023 by Wonderfullife
went to fairview mall in pointe claire (its far from my house, i was in the area so i decided to go shppping there) and I asked for a pair of shoes they said they don't have it in my size so they will order it and it will be shipped to my house. So the next day or the day after I receive an email to say that this shoes in my size is no more available and I need to go back to fairview mall to get my money back ! What such a policy ?????? If I order the shoes from an Aldo Toronto and I live in Quebec do I have to go back to Toronto (7 hours away from home) to get my money back ??????????? Excuse me, but it's so stupid as a policy !!!!!!!!!!! It was a very long time I didn't buy anything from Aldo I decided to give them a chance after many years of boycottage (it was another story) I think with this experience (I had to drive for 1h00 to get my money back) i will never ever go back to aldo !!!!! you should change your policy!!!!!!!!!!! Thank you ! I wrote my experience because when i did my star reviews..... but "the owner" Aldo asked me to describe my experience so I am sharing my very bad experience. Thanks Aldo for letting me sharing my experience of 2-3 hours of waste of time to get my money back !
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May 2023 by Marina Joubeily Harfouche
Cette succursale d'Aldo est spacieuse et lumineuse ils ont plusieurs entrées et beaucoup beaucoup de choix de chaussures, sacs à main, sac à dos, lunettes ainsi que des chapeaux casquettes et lunettes comme accessoires à prix abordable et ils font des escomptes de saison !Si vous cherchez un cadeau pour hommes ils ont aussi des montres bien emballées dans une boîte à offrir ??
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December 2022 by Jehan I
Excellent service from Celena, staff is fantastic and Anto the manager is a very honest helpful manager. Keep it up :)
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November 2022 by DVA
Unacceptable customer service. Unfortunately some of their salesperson (not just one) do not have the best attitude there is. I have to see in person what I saw in their website and if I liked it, I will definitely buy it. I went in, no salesclerk to assist, I was patient and look for the shoes first. After maybe like 20 min, I have to approach the clerk whom I can see chatting loud and laughing near the counter. Then I have waited again for > 30 min to try on the size I asked for. I asked another helpful clerk and I was informed that the one assisted me left. I was like waiting for nothing. Then they gave me different boots with the size I asked. I was patient enough, if only I don’t need it and I don’t like it, I went away.I should have bought online. This is only the ALDO store like this. Aldo Laval and other nearby store has way better customer service. ????
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May 2022 by Rose-Marie Alexander
My favorite store to purchase my classy and beautiful jewelry
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January 2022 by Tracey Phillip
I've always had great shoes from Aldo.
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January 2022 by Perry B.
Amazing staff, latest styles.
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December 2021 by negar pt
Awful customer service.Didn't accept returns for online bought items even though their return policy says that items could be returned in store.Not buying from them again.
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December 2021 by Lilian Daniel
The worst place I have ever entered. The manager didn't know her work, she treated me badly and asked me not to enter the place again in order to correct her mistake. No customer service at all, even after making a complaint the district manager should have contacted me but he didn't. They should learn how to keep customers not to lose them. Honestly, very bad staff and directors
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January 2021 by Nabil Takla
Great service. When items not available in store, two days delivered at home.
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January 2021 by Samy Guendouz
I got my casual shoes there I love them
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January 2021 by Julien ll coolj Julien ll coolj
Always good service?
