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February 2024 by Joseph “Joe” Sylvanovich
Great space with friendly employees!
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February 2024 by Rob
I was disappointed by a bad experience with another Arc’teryx at Laval thus went to this one and was pleased by the difference in professionalism. Will definitely be back at this store next time!
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January 2024 by Alison Wong
IGNORE their lifetime warranty. I have sent my coat in since March 2023 (more than 9 months ago) and I haven't had any feedback from them!!!! I suppose they hope that you'll buy a new coat from them in the meanwhile!!!
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January 2024 by Rickybalboa balboa
Nice store !!
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January 2024 by Laurence Desmarais
very bad customer care for a high end outdoor tech gear company
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January 2024 by Alix Ricardo
Great team, sellers are attentive, very good customer service. I recommend!!!!
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December 2023 by Louis Bisson
good luck finding the first seller in the area who knows his tobacco, good luck finding sizes because there aren't any, and good luck with customers who don't respect others.
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December 2023 by Abdellatif Chebboub
This is the first time I know this brand, it's absolutely incredible!
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December 2023 by José Melendez
I was first into your products, but then two store clerks started calling their products "super eco-friendly," and that really turned me off. Guys, you use teflon, plastic, and pfas, which is of pretty normal for these type of products, but trying to spin that as eco-friendly? Delusional at best. Don't pretend to be something that you are not. You are a fashionable brand with cool looking products, but you are at the end of "eco-friendly"
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October 2023 by Mark Anthony
Good stuff bad employésWell after moving back to Montreal I decided to buy in person instead online but I have noticed that the good employés left and some of the people who works in the, they should learn manner before arc'teryx fabrics. So disappointed, going back online.
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September 2023 by Caitlin Yardley
Gorgeous selection and really helpful staff. Definitely one of the better arc’teryx stores I have been to in North America. Not to say that I have ever been to a bad one but more to say that this spot has always been good to me. Helpful in repairing gear and has even offered free stickers. This has kept me coming back over the years.
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August 2023 by Steve P. Mackin
I was in the market for some hiking shoes and the display in the show window caught my eye. Two young fellas working on this day. Friendly and helpful but certainly not overbearing. They were available to answer any and all questions but also to permit a customer to shop at his/her own leisure. It was quiet when I visited on an early Friday morning with only 1 other customer besides myself. I enjoyed my experience here.
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August 2023 by Stephen P. M.
I was in the market for some hiking shoes and the display in the show window caught my eye. Two young fellas working on this day. Friendly and helpful but certainly not overbearing. They were available to answer any and all questions but also to permit a customer to shop at his/her own leisure. It was quiet when I visited on an early Friday morning with only 1 other customer besides myself. I enjoyed my experience here.
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June 2023 by Daniel Gogarty
Very cool store, rock climbing wall inside is unique. Good selection of veilance as well!
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April 2023 by Sea anemone
The two times I went the sales did not acknowledge me at all. Not even a bonjour. They act impatient and just gather together to talk to one another. What kind of customer service is this?
