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February 2024 by Lyes Djelid
Love the quality
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February 2024 by Gabrielle Lauzier
For the same reason as several negative comments. The returns service is done with such contempt that I will not return to this store again. It's a shame that such terrible employees damage the reputation of an entire company.
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January 2024 by teniv99
This store has a problem with the attitude of the manager (haughty), which seems to be reflected on the employees. Also, they make returns as unpleasant as possible under various pretexts.
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August 2023 by Zach
The man at the counter had an extremely rude and condescending tone when I went to return some clothes. Won't be shopping with this brand again.
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March 2023 by Marie-Christine Turcotte
Not very tall
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March 2023 by Lou L
The one in downtown Montreal was good but they closed down. Now I prefer going to the outlet locations since you have more choice and better prices. Generally, the prices are high for what you get.
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March 2023 by Marie-Claude Fradette
Very disappointed with the service. The person handling my return threw the clothes on the counter. Very disrespectful. On the other hand, good choice of clothing and there are often discounts.
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March 2023 by Lea Lo
sellers are not trained, very bad service
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March 2023 by Kristel K
I don’t know who trains the staff at this particular store but they are SUPERB. I always feel welcomed (whether I am dressed to the nines or wearing a potato sack) and I consistently receive a warm, efficient service regardless of whether I am browsing, purchasing or returning items. I hope the store managers read this, but YOUR ENTIRE TEAM TRULY IS WONDERFUL! For many retail stores, I feel like customer service is a hit or miss , but not this one on Rockland!A+ team and as a bonus, you have a lovely selection of beautiful clothes to adorn your closet!
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March 2023 by Amran A.
I am not one to leave reviews like at all. However, folks need to know that both the managers there are horrible. I have spent thousands on the brand in the last several months and they treated me like absolute garbage. They blamed me for doing returns saying that it was my fault that I was holding up the line and that I should've picked a more opportune time to come. They stared me down, because I was dressed in sweatpants and flip-flops. Both of these women are terrible human beings....
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March 2023 by Marie-Ève Blanc
Very beautiful but too expensive
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March 2023 by Marion S
Very good discounts (-60%) at the moment and a very efficient and friendly team of salespeople!
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March 2023 by Pierre Hebert
Excellent service
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March 2023 by Gbolabo Odetokun
Top brand with top staff! They make you feel valued.
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March 2022 by Sonia Leslie
Lovely staff and a good collection at this store.
