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October 2023 by Jack Blouin
Worst bank director ever seen in any bank. If I wanted a lack of real life customer service, I could've just gone with Tangerine. But hey, at least now I know there's another branch just a few blocks away that do everything this guy can't. Which mean almost everything you need from a bank in 2023.
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July 2023 by Carole Demers
Je suis allé quelques fois à cette succursale le service est excellent les employé courtois je ne comprend pas la mauvaise évaluation Allez à une caisse populaire vous allez vite revenir à BMO
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June 2023 by M. Pelletier
(Translated by Google) No consideration for customers. Very bad service. Employees should follow the Bank's dress code and not smoke within 9m of exit doors.(Original)Aucune considération pour les clients. Très mauvais service. Les employés devraient suivre le code vestimentaire de la Banque et ne pas fumer à moins de 9m des portes de sorties.
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June 2023 by Wezoom Agency
(Translated by Google) The worst bank in the world it is not secure fraud at BMO it is countless I got scammed they say it's my fault $ 600 stolen from my account(Original)La pire banque du monde elle n'est pas sécurisé les fraudes chez BMO c'est d'un nombre incalculable je me suis fait arnaqué il disent que c'est de ma faute 600$ volé sur mon compte
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June 2023 by Catheve Boucher
Je suis choquée par l'incompétence du directeur de cette succursale. Pire expérience de ma vie.
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June 2023 by Catherine R
(Translated by Google) I had excellent service with Jamil Wehbe. A real human banker, dedicated, professional and very kind. If you are looking for a good financial advisor, this is your person. Thanks for all your help Jamil!(Original)J’ai eu un excellent service avec Jamil Wehbe. Un vrai banquier humain , dévoué , professionnel et très gentil . Si vous cherchez un bon conseiller financier, c’est votre personne. Merci pour tout ton aide Jamil !
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March 2023 by dan b
(Translated by Google) Excellent experience this morning thank youQuickly done well done(Original)Excellente expérience ce matin merciVite fait bien fait
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December 2022 by Guillaume
The employees who are currently working at this branch are all either friendly, attentive or professional, they offer impeccable service.I seem to have been disappointed in the past, but I applaud HR for deciding to employ human people who know how to serve and who seem to love their job enough to provide an enjoyable experience.I would have given 4 stars because 5 is an exceptional, perfect rating that I rarely give, but I still give 5 to help raise the horrible rating of this succrusal which is going down the slope, and to reward the good attitude for having rotated employees and carefully chosen the new staff responsible for customer service.
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October 2022 by Metatrix
(Translated by Google) The employees who are currently hired to work at this branch are all either friendly, attentive or professional, they offer impeccable service.I seem to have been disappointed in the past, but I commend HR for deciding to employ human people who know how to serve and who seem to love their jobs enough to provide an enjoyable experience.I would have given 4 stars because 5 is an exceptional, perfect rating that I rarely give, but I still give 5 to help raise the horrible rating of this uphill branch, and to reward the good attitude to have made a turnover of employees and to have carefully chosen the new personnel responsible for customer service.(Original)Les employés qui sont engagés actuellement à travailler a cette succursale sont tous soit sympatiques, attentifs ou professionnels, ils offrent un service impeccable.Il me semble avoir été déçu par le passé, mais je félicite les ressources humaines d'avoir décidé d'employer des gens humains qui savent servir et qui semblent aimer assez leur travail pour offrir une expérience agréable.J'aurais donné 4 étoiles car 5 c'est une note exceptionelle, parfaite que je donne rarement, mais j'en donne quand même 5 pour aider à remonter la note horrible de cette succrusal qui remonte la pente, et pour récompenser la bonne attitude d'avoir fait un roulement d'employés et d'avoir choisit avec soin le nouveau personnel responsable du service à la clientèle.
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August 2022 by B P
(Translated by Google) A disastrous branch. Seems abandoned by BMO. The phone is not answered, a message indicates that the branch is closed 'today May 25th' due to a technical problem (it is August 24th), the advisors leave but do not leave an e-mail message indicating the name of their successors... In short, to be avoided.(Original)Une succursale catastrophique. Semble laissée à l'abandon par BMO.. On ne répond pas au téléphone, un message indique que la succursale est fermée 'aujourd'hui 25 mai' à cause d'un problème technique (nous sommes le 24 Août), les conseillers quittent mais ne laissent pas de message courriel indiquant le nom de leur successeurs... Bref, à éviter.
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April 2022 by Bahareh Salkhi
Worst services ever! I got an appointment 3 weeks ago, but each time they canceled me or they didn't even bother to call for a cancelation. After one month of postponing the appointments, I got to talk to the manager but he didn't even apologize for his staffs actions.So sorry for BMO, such a disappointment.
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March 2022 by Gilles Pelletier
(Translated by Google) To all of you ,Never in the past 40 years have I had such poor service from you. Incompetence was the rule during my last two visits.The clerks, of an indifference.The ''manager'' in addition who makes me lean, then ignores me while serving a lady for a problem of counter which had just presented itself...No thank you, until we say a new version of competent people.(Original)À vous tous ,Jamais depuis les dernier 40 ans ,je n'ai eu un aussi mauvais service de votre part . L'incompétence était de mise à mes deux dernières visites .Les commis ,d'une indifférence .La ''gérante '' en plus qui me fait poireauté ,puis m'ignore en servant une dame pour un problème de guichet qui venait juste de se présnté ...Non merci ,jusqu'à disons une nouvelle mouture de gens compétents .
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February 2022 by Geraud Gracci
(Translated by Google) Does not accept transfers or interac to crypto sites and does not notify customers even if they have announced their intention(Original)N'accepte pas les virement ou interac vers les sites de crypto et ne préviennent pas les clients même si ces derniers leur ont annoncé leur intention
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September 2021 by None of Your Business
When you see the group of customers that keeps getting bigger maybe get one of the staff sitting around doing nothing to handle some of the people waiting rather than handling one customer, or devoting more than 1 service staff to said customer.
