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November 2024 by S Rd
I ordered a cabaïa bag online on October 8. It says it ships between 2-5 business days. We expect a maximum of 5 days when the period is busy like Christmas or when there are a lot of items but unfortunately October 18, which is 6 working days later (the 14th being Thanksgiving does not count ) my order wasn't even picked up yet... I had to call the store to ask to pick it up the following week. I live a little far away but I had no choice otherwise my order would have arrived too late. The person I spoke to on the phone and then in the store was polite and accommodating, which is why I give it 4 stars, otherwise the online service is 0
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October 2024 by Anusree Nath
I bought a Soia & Kyo coat there. Excellent customer service from Clementine. I will return there because the store has a very nice collection.
THANKS
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October 2024 by Carolina Keen
was in a bind looking for a pair of shoes to wear to a wedding the next day, found the only pair of heels they had and asked the associate their return policy as I wasn’t sure I liked them but I needed something - was told I had 8 days to return if I didn’t like them it was all good. The shoes were on a rack with a 50% off sign but when they rang up they weren’t 50% off… based on the reassurance I could return if I didn’t like them and the time crunch I bought them.
Came back the next day to return them as I didn’t like them with the dress and at that point I was informed their return policy is exchange or store credit only and that there was no way they could give me my money back. When I asked why they didn’t say that when I asked about their refund policy they told me it’s on my receipt…. Which I would’ve only received/seen after paying for the item...
Based on other review more transparency on the return policy would benefit the store. I understand why some businesses don’t want to offer full refunds but make that obvious to your customers before they purchase.
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September 2024 by alix Croué
I bought a defective raincoat for $200 which tore at the snap button. Despite an exchange, my second coat still does not fit, however, given a clear quality problem Bubbles does not want to give me a refund. I am extremely disappointed I could not exchange my coat 4 times every year especially given the cost of the coat! Following my refund request it becomes difficult to get follow-up from the store... responses to my emails are rare.
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August 2024 by Claudiane Favreau
Thank you for the impeccable service Ali, you were great!! It's rare to see such a beautiful smile and good humor. We like that!!
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July 2024 by Céline Dupuis
The person was very wympa, good luck to Alisea
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July 2024 by Claudine Decary
Good service with Alisea
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July 2024 by Cindy Shantz
Absolutely fabulous service! We were served by three different people and all of them were outstanding! I had lots and lots of questions and they answered them all and they were very very patient. The shop has all sorts of wonderful things including a large selection of backpacks. I would highly recommend this store to anyone!
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June 2024 by Esme Archer-Roussel
Alisea and Sophie were amazing. I would like to thank them! Very good service at the bubbles boutique.
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June 2024 by Hỷ Khang Trần
One of the real stores left at mont royal
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June 2024 by Adam Farahat
Immediately walked in and had great experience. The one who served me, first day on the job did great and the shirts she found were stunning!! Thanks so much!!
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June 2024 by Alexandre Péloquin
I recently purchased a Nobis winter coat from Boutique Bubbles and I couldn't be more satisfied. The customer service is impeccable; the staff is both knowledgeable and welcoming, making the shopping experience very pleasant. The ambiance of the boutique is warm and well appointed, with an excellent selection of quality clothing. My new coat is not only stylish, but also extremely comfortable and warm. I highly recommend a stop at this boutique for anyone looking for top quality clothing. Additionally, their website is very well designed for those who prefer online shopping. A five-star experience without hesitation!
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June 2024 by heyheycassandra
Excellent service from SL!!! Thank you so much :)
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June 2024 by Pedro Santos
Wonderful store, with great quality products. Customer service was amazing, Clementine made a good hospitality and brought was through all options and we each got what we were looking for
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June 2024 by Sajedeh Zaki
Such a cute store with so many varieties of items for any style. Also had very good sales. Love the service ❤️
