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October 2023 by Lee Chang
I'm happy with the Klemans I ordered from their online store but the company initially sent me the wrong pair of shoes. I received a hasty email from someone with their company requesting that I return the mistake package in order to get the shoes I originally ordered. A bit annoying, but I was promised a refund for the postage if I did as requested. I still haven't received the refund for the postage [Update: I finally got a refund for postage, one month later]. Nor has the company responded to my follow up email. The right shoes eventually arrived, and it came with a bonus pair of socks. Is this their way of trying to smooth things over? Regardless, I'm not too pleased with their customer service.
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April 2022 by Beezer333 Beezer333
Good collection of men’s and women’s clothing. Lots of local designers ?
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April 2022 by Ilana Elbaze
When it comes to slow, ethical and quality fashion, I can't recommend Betina Lou enough! The boutique is beautifully curated with clothing from talented local designers and cool international labels.I always advocate buying less and better: if you're looking for your dream trousers, an interesting bathing suit and even a durable face mask, I would check them out. They carry women, men and genderless apparel, shoes, accessories and skin care products.The bright and spacious boutique is tucked in a quaint street of Little Italy and a perfect stop while visiting the neighborhood. The owner and the rest of the team are friendly and helpful both in store and online (on their Instagram page).There is great emphasis on sustainability too: the packaging for their orders is biodegradable and/or recyclable and they'll deliver by bike if you're in Montreal!
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April 2022 by Alexis-Michel Schmitt-Cadet
(Translated by Google) I was disappointed with my visit to this shop which had been warmly recommended to me.The employee was really not listening to what I asked her and did not know her stock when I asked her for advice.Also, I was very surprised to see no pants in size 38 and very few tops in XL.(Original)J'ai été déçu de ma visite dans cette boutique qui m'avait été chaudement recommandée.L'employée n'était vraiment pas à l'écoute de ce que je lui demandais et ne connaissais pas son stock quand je lui demandais des conseils.De plus, j'ai été très surpris de ne voir aucun pantalon en taille 38 et très peu de hauts en XL.
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September 2021 by Eric Hall
One of the coolest clothing boutiques I visited in Montreal with the kindest and most eager to help staff, strong recommend for modern cool stuff. Buy Veja.
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September 2021 by Mélanie L
(Translated by Google) Fast and ecological delivery by bicycle. Thanks to courier Oliviero who offers to wait while we try the item on to check the size!(Original)Livraison rapide et écologique à vélo. Merci au coursier Oliviero qui offre d’attendre pendant qu’on essaie l’item pour verifier la taille!
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November 2020 by Myriam M.
(Translated by Google) The products are of high quality and when there is a quality problem, the customer service is excellent. I was able to easily replace or repair items that had worn out prematurely. I wear most of the clothes I bought there weekly, I never tire of them and they last despite the washes! It's worth paying for the quality when you don't like going to the shops too much!(Original)Les produits sont de grandes qualités et lorsqu'il y a un problème de qualité, le service à la clientèle est excellent. J'ai pu facilement faire remplacer ou réparer des items qui s'étaient usés prématurément. Je porte hebdomadairement la plupart des vêtements que j'y ai acheté, je ne me lasse pas et ils durent malgré les lavages ! Ça vaut la peine de payer pour la qualité quand on n'aime pas trop fréquenter les magasins !
