Browns
Shoe StoresHours:
1191 Saint-Catherine St W, Montreal QC H3B 1K4 Hours
About Browns
Browns is a well-regarded retail store known for its huge selection of footwear and exceptional customer service. Customers appreciate the attentive and friendly staff, who go above and beyond to ensure a positive shopping experience. Reviews highlight the sharp and knowledgeable service provided by employees, including specific mentions of team members who were kind, patient, and proactive in assisting customers. The store is noted for its accommodating nature, with staff demonstrating meticulous care in handling phone calls and in-store requests. Customers have shared positive experiences regarding returns and exchanges, emphasizing the speed and efficiency of the service. The store is also commended for its accessibility features, making it welcoming for all shoppers. Visitors often leave feeling satisfied, especially when they find hard-to-get items, as staff are quick to reserve products and provide support. Overall, Browns stands out as a top choice for footwear in Montreal, with a reputation for creating a warm and inviting atmosphere complemented by excellent customer service.
Most Recent Reviews
June 2026
They were helpful and were present during my experience at B2
June 2026
Great shoes selection and great after sales service. One of the shoes’ seam developed a tear after only wearing them one time, they happily replaced the defective pair for a new one.
January 2026
Found this super cute women’s heeled clog mule with a bold, fashion-forward look😍
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