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February 2024 by Olivia T
I work in the same building as this branch, so it's very convenient to get there during my breaks. I always receive excellent service from my advisor Mr Wan who is available, attentive and efficient. Additionally, security guards are on the lookout, which is reassuring.
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January 2024 by Daive Ju
The manager of this branch was very unreasonable and arrogant. I had changed my address online and my mortgage address, but my PCL address had not been changed by the bank. I asked to change my PCL address and he told me to call I called to change it, and I asked why it couldn't be changed at the branch. His explanation was unclear. I asked other staff to ask, but he interrupted my conversation and asked me to leave. I then went to another branch and they quickly helped me change it. , so I understand why many people say their service is so bad!!!
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January 2024 by Sam Lee
Charges 4% conversion fee for fx
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January 2024 by Humble Rabbit
Terrible service. If you want to go to a branch, go elsewhere even if it is further away. They have no idea about the procedures and the agents want to waste time to get through their day. To avoid !
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September 2023 by christian bergstaller
Worst branch in Montreal. Never opens on time.
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May 2023 by Gil Shapir
Relocated to Montreal from Toronto I do have a good experience with this branch, in my day to day banking, money transfer, foreign exchange, GICs and more.I'm glad that my skill with this branch is better than most of the other reviewers. Looking forward to keep up with my good impression.
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March 2023 by Gurwinder Kaur
One of worst service which I got here lady told me she will call me back but never received anything . Don’t open account here so frustrating l
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December 2022 by Yassine Derouiche
Poor service. 1 agent for 5-6 customersAnd its not the firet time!
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December 2022 by Jonathan Proctor
Not helpful. Don’t answer phones. Terrible service.
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October 2022 by Lorraine Antonio
I was assisted by Omar (cashier) and Mohamed (financial services rep) and both of them were efficient, fast and very helpful. Mohamed explained the fine print to ensure I understood everything about the changes I was making to my accounts. I was very pleased with the service I received.
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October 2022 by Marta Mila
Very good and caring staff! They were able to help me really well with my situation and were quick and professional. Thank you!
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December 2021 by Sofiane Azzoune
Worth CIBC Branch ever, they dont even let the ATM door open so people can take out cash after closing hours (the only branch with this policy
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October 2021 by Oliver Austin Hale
Some of the tellers can be a bit difficult to work with, but the advisors here are wonderful. Good branch.
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September 2021 by Maximiliano Quintanilla
They close the ATMs at 5pm. What kind of service is that? It’s like they really don’t want people in Montreal as CIBC’s clients.
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September 2021 by Jyota Malcolm
Can't bring my bike into the building.
