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February 2024 by Steve Gao
Top notch service. We need to have more DM retail stores.
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January 2024 by Tommy Boisvert
WOW Okay I'm going to start with the incredible customer service offered to me by a young lady named (Isabelle) if I'm not mistaken she's the manager of this doc marten's she m I followed and advised for a good half hour because I didn't know at all what I was looking for.With his help, I managed to find the right shoe for my foot or should I say (doc for my foot). I really felt like I was being listened to. I will recommend this store to all my friends. I really hope it will be available for my next visit!The staff is very friendly to all customersThank you very much Isabelle!!
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December 2023 by J Vivar
Great service and staff willing to show you as many models as you need to decide which pair to buy. Dr Martens are funny shoes so buying them online is cheaper but you do need to try different sizes for different models.
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October 2023 by Heidi Eigner
I love the footwear from this company. Today I bought two pairs of boots. Sarah, the salesperson was extremely helpful and accommodating. Great experience all around!!
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October 2023 by Reilly Peralta
Great customer service and the retro vibe they kept the store has alot of history from the 1960's to now it has made a huge impact into fashion from the originals pairs and now collaboration from big luxurious and fashion brands to streetwear style it may not be your style or fashion but everyone has a different taste from from soft to hard leather material the iconic yellow stich is what keeps them noticable and iconic it's been going on for decades great in general for fall season and winter season grab yourself a pair and break them in-Reilly
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October 2023 by Daniel P-L
Good service, helpful staff, clean store. Found some nice boots quickly. Thanks!
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August 2023 by hope sunny
Amazing staff that immediately helped me when I needed it. They were very helpful
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June 2023 by Rhya Oravec
Friendly and fantastic staff. They were really helpful and patient as I tried on way too many shoes trying to find the perfect fit. Also willing to answer and be honest regarding all my questions about shoe maintenance and lifespan.
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June 2023 by Jason Figueroa
I had the best customer service experience ever. Walked in, looking for a new pair of shoes and I was immediately welcomed by the nicest, warmest person ever. In an instant, as if she looked through my soul, as if she had known me more than anyone else, she guided me to a pair of docs that i would’ve never considered but as soon as I put them on, I was a completely different person. I can hardly see how i made it this long without them. It was an ethereal experience. Thank you Zoé!
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April 2023 by Pat Coveney
Nought new pair of tunning shoes will update in 2 weeks let you know how they work out !
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February 2023 by Sheila Bailey
Dr martens is not direct in canada the online shopping you should try to avoid they go through a company called UK boots and shoes there is no one that will answer the phone you get a answering machine and the they hang up on you no chance to leave a message we returned two shoes and only got credit for one no customer service at all
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October 2022 by Lisa Wang
The employees here are the best they're so charming!
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October 2022 by Hooman Siahmansouri
Super nice friendly and patient salespeople ! we bought two pairs of boots and it took about 45 minutes, the girl guiding us was really helpful and always with smile !We appreciate her welcoming attitude, please stay nice forever !Thank you.
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August 2022 by Marsha Becker
A big round of applause to everyone who worked on Friday and Saturday. Employees were very helpful on the phone and in store. Didn’t find the exact boots I wanted but purchased another beautiful pair. After having a terrible experience at Browns I am very pleased to have made my first Doctor Martens purchase here at the official store. Very well managed employees and shop. Will definitely be coming back.
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August 2022 by Lorena Gaytán
In Mexico we dont have Dr Martens store so we really enjoyed our shopping. It is a very ordered store and have very attentive personnel.
