Empire Exchange (Mile End) is Montreal's only dedicated Buy/Sell/Trade store for vintage and modern clothing. Customers can save their unwanted clothing from the landfill and enjoy a new way to shop, as they can BUY, SELL, or TRADE clothing and accessories for cash or store credit.
The store is praised for its fantastic exchange system, with reviewers expressing their love for the business and the angels who work there, describing them as the light of everyone's lives. Customers have had the best experiences, noting the kindness and hard work of the staff, who even accommodate requests when the store is closing.
The store offers a good varied selection of higher-quality clothes compared to other thrift shops, and the style is described as eclectic and quirky. While the overall experience is positive, some customers have found the customer service to be unsettling, with one reviewer describing a salesperson as cold and dismissive.