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September 2023 by Jg Robert
Very poor customer service. The professionalism of the manager and employees leaves something to be desired.Ex: leave the phone off the hook so as not to receive a call.Laugh at customers who are experiencing difficulties.Are not at all understanding or open to improving things.Drop box for unidentified keys
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September 2023 by Andrea Gondos
Horrible service, stay away! We have waited for 1 hour to get our car. No chairs to sit on. Terrible management or rather lack of it!!!!!
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August 2023 by Desiree Ralleca
Highly recommended!We had a very bad experience from another Enterprise branch( Cote-st-luc). But Kevin, the branch manager of this place made sure we get the help we needed. He even upgraded our car which made our long drive really comfortable. We’ll definitely come back and rent again to this place.
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August 2023 by Christine Renaud
Tried and reserve a car through Kayak, then through their own website, then through calling the central and each time, the location called me back to tell me that actually, they didn’t have a car to honour my reservation. Du grand n’importe quoi.
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August 2023 by Leonardo De Abreu
bon service...
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June 2023 by Yannick Larbaoui
(Translated by Google) No one ever answers the phone. It promises for my next rental….(Original)Il y a jamais personne qui répond au téléphone . Ça promet en vue de ma location prochaine ….
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May 2023 by svip mhoa
they didn't make it easy or convenient and gave me a hard time ranting it the car was vary good for its price and I enjoyed driving it i advise you to go if you need it but be careful there might be another cheaper option if you are careful you will enjoy it(hope you enjoy it
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May 2023 by Fouad B.
Taking forever to get answered on the phone. 2 calls, 60 minutes and still waiting.
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May 2023 by Adriana Cf
(Translated by Google) Reservation made and when we arrive they say no availability and you have to be taken to call all the branches to get a car(Original)Réservation effectuée et quand on arrive ils disent que pas de disponibilité et tu dois être prise pour appeler toutes les succursales pour avoir une auto
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April 2023 by El LECHERO
theres one guy at the desk , he's doing what he can. Meawhile theres people waiting . 30-40 mins later , you get your car. 0 gas. the guy tells you look theres 120km left , which basically means itll be empty in a few km . very annoyingthis exact scenario happened the last two times i went . its annoying that RELAIS chevrolet uses them a courtesy car partener.
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March 2023 by Y C
Good service when you rent but I am still waiting on my CC to be unfrozen of the deposit and they won't answer or take my calls to sort this out.
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December 2022 by Jacob Matthew Drum
(Translated by Google) Thanks to Nicolas for his excellent service. I'll be back!(Original)Merci à Nicolas pour son excellent service. Je reviendrai!
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September 2022 by David Cloutier-Lepine
(Translated by Google) I used their service twice. Very well each time.(Original)J'ai pris leur service à 2 reprises. Très bien passé chaque fois.
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August 2022 by Siamak Fathee
The guy who handled my reservation there was very nice and helpful. My initial reservation was for a compact car but once I asked for a bigger car, he provided me with a SUV which was suitable for our trip. I really felt respected as a client there thanks to him.
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June 2022 by Julien Picard (B4C0N)
(Translated by Google) Employee lets me wait on the phone for 20 minutes, then when I call back, same problem. No way to ask her a question, she puts me on hold directlyI'm sorry, no service, it's ridiculous.(Original)Employé me laisse attendre au téléphone 20 minutes, puis quand je rappelle,même problème. Pas moyen de lui poser une question, elle me met en attente directementJe suis désolé, aucun service, c'est ridicule.
