At Fido's Sainte Catharine-Metcalfe store in Montréal, customers can find the latest phones and a great selection of accessories. The staff is known for their friendly, knowledgeable, and patient service. One reviewer had a less positive experience, initially struggling to get assistance when they suddenly lost their cell network connection. However, after some initial difficulty, a helpful employee was able to resolve the issue and provide guidance on using a hotspot. Overall, the reviews for this Fido location are very positive. Customers praise the quick service and the staff's ability to clearly explain options and find the best plan for their needs. One shopper was especially impressed with an employee named Gem, who helped them upgrade their phone and find a great deal. Another reviewer highlighted the excellent service provided by Alvaro, who took the time to answer all their questions and set them up with a very practical wireless internet and cellular plan. While not all interactions were perfect, the majority of customers seem very satisfied with their experiences at this Fido store. The staff's professionalism, product knowledge, and commitment to finding the right solutions for shoppers' needs are consistently noted across the reviews.
I really like Helen, she is a very wonderful person, thoughtful, helpful to customers and sweet when introducing me to the best services. I have used fido for 5 years and will use fido because of her
November 2025
I got service from Isabell. She is really nice. I appreciate for her services
June 2025
I had the best service with Isa ! Her attitude is amazing, she’s so sweet and very helpful. Thank you so much !
