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March 2024 by N A
Nothing but good experience. My car was done in 2 days instead of projected 5, they cleaned the car inside and outside, job was done well. Courtesy car I got from them while my car was in shop was also good and new.Friendly customer service.Would choose again.
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March 2024 by Eric Jarrin
The best place in Montreal to have your repairs done following a car accident. Professional, courteous, good communication and work done within exceptional deadlines! A satisfied customer despite having had 2 accidents in 3 years :-)
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March 2024 by Grupo Terrato
Un énorme merci à toute l’équipe Qui a réglé mon problème très rapidement suite à une grosse collision avec un délit de fuite. Ils ont été très professionnels et courtois. Malgré la difficulté de trouver les pièces pour ma voiture, ils ont été très rapide et honnête et ils m’ont averti qu’il y a possibilité que ce soit plus long. le travail fait sur ma voiture était vraiment impressionnant!
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January 2024 by Abdo Rezrazi
Bad experience, I was at Fix Auto for an estimate but unfortunately I saw things that I didn't like with the estimator Mr Philippe.My first experience with this garage was bad unfortunately.
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January 2024 by Chantal Plamondon
Good service, job well done!!
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December 2023 by SAUL GUTIERREZ
Very good and fast service
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December 2023 by kathleen raymond
Excellent advice, competent staff both in the garage and at reception. Kind, polite and courteous, they take the time to explain well when asked. The bill is never exaggerated, they always seek the best price for the customer.
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November 2023 by Maria Sol Terraza
I made an appointment for an estimate and no one mentioned that the cost for 5 minutes of estimation was $70. The reason the person on the phone gave me for the fee is that they gave me an estimate in writing. And I asked why I hadn't been notified before and she told me it was because I had made the appointment online. I didn't even get a mention of this in the appointment confirmation email.
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November 2023 by Iva Pluhy
Not helpful
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August 2023 by Eric Marinelli
Excellent customer service in addition to being very satisfied with the end result on my vehicle. The estimator gave me good advice and took the time to listen to my needs. THANKS !Services: Steering & suspension repair
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July 2023 by SAMWISE GAMGEE
after repeating the same question over the phone I could not get a straight answer
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July 2023 by Jessica Labrie
Fast and impeccable service: as I had a limited time before leaving on vacation, I was able to drop off my car for repair of the rear bumper in the morning and it was ready the same afternoon. A courtesy car in excellent condition was loaned in the meantime to allow me to go to work. The reception service was also great. If it hadn't been for the long delay in the inspection and the post-complaint appointment, I would have left 6 stars ⭐️?! (It should be understood that the accident occurred shortly after the April ice storm.) Once again, thank you very much!
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June 2023 by Edoardo B
Not very competent body shop. Took very long time to repair my car, and had to go there twice as the first time I went to pick it up it wasn't done right.I would have rated them better just for the friendliness of the staff, but my car is still not repaired properly.Service: Body & Trim
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June 2023 by olivier D
Worst customer services you can have, claim raised April 6th, 8 weeks later May 27th Fix Auto is asking me to come for further analysis of damage on the car...You will be treated as a dumb person telling you they have done something and it should be finalized in a few days but it's a lie nothing is happening you will be the last customer to be served if your damage are not "big" enough for them to be repaired.I had to cancel my claim and change my insurance policy. It's a straight loss of money at least 3k$ for something that should be covered.If you want to loose time and money choose this Fix Auto Rosemont they are the best for that.
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April 2023 by Alan Campos
Terrible service! I had to return twice for the same repair. Advice - make sure to film the courtesy car before taking it; it risks charging you with their imperfection, which they will probably never repair.
