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November 2023 by Andrea Heckemanns
Good selection and well sorted store, but seems to be lacking staff. We were there Saturday afternoon, probably one of the busiest days and there was only one change area and one cash open. Needless to say that for the 3 items we wanted we had to wait 10-15 min to try on and then to pay again. Really would have expected better planning.
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November 2023 by Emrah Alu
Very bad service… No respect to customers at all.
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September 2023 by Melissa Blanchart
Some of the worst customer service I’ve ever experienced. All the employees I spoke to were rude and immediately brushed me off because they were too busy fraternizing with colleagues. A great reminder as to why I do majority of my shopping online!
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September 2023 by Said Boufares
Great overall, they need more employees
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August 2023 by GracZ83
Disappointing and poor customer service.Staff lacking experience.Bought an item online with an additional %.Received it , too large.Went to the store to see the item and wanted an EXACT exchange for smaller. same item!Sales clerk unable to figure this out on system, called manager.Manager refused to apply the discount,they insisted applicable online only.I explained that when ordering online we, the customers, are at a disadvantage by taking a risk on the look and fit of item. Exceptions should be taken into account.Kept on repeating those are the rules, no intelligible or logic explanation was given.I returned the item and will not be returningfor a while, based on principle.
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June 2023 by Irina M
Very bad service. At 16:30, all the cases on the second floor were closed. I had to stay in line for 30 minutes just to purchase 4 things, while behind me, at least 30 people had to wait. Definitely do not recommend this store.
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June 2023 by Liskin Ya
Very good and varied selection of clothes. My daughter chose 4 options look for the summer
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May 2023 by Hala Haj asaad
Good prices but average qualityI prefer buying baby clothes always from them
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February 2023 by stephanie G
One of the only H&M in the city with good customer service!!!!!Also, one of the only ones that carry stuff for ages 12-14 and 14+ boys.The front cash went above and beyond for me with an online return, and a lady on the floor was so helpful finding my size in pants.There is also maternity clothing here.
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January 2023 by Daniel S.
Good discounts, variety and prices.
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January 2023 by tor Lund
Men’s section is on 2nd floor. When I get to the cashier, 2 employees are standing there, chitchatting. Instead of letting me pay and be on my way, they send me downstairs where there are 30 people in line and 2 people working the cash. Are queues supposed to be part of the H&M experience? Is this by design or are we just dealing with lazy employees? Annoying!!!!
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November 2022 by T S
DO NOT GO THERE! The staff were rude and racist. They accused one of my friend of stealing and called the cops on her for no reason at all. Worst place ever
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October 2022 by L
employees were nice and helpful
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August 2022 by Momo Chu
I really enjoying going shopping there, the store is pretty big and carries a big variety of clothing. They offer a lot of sales, I once bought a beautiful dress for only 10$, I highly recommend it.
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August 2022 by Vanessa Duarte
Well organized, good customer seevice, big space