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March 2024 by Laurie Ladouceur
I am divided about my experience at the Northern Veterinary Hospital. On the one hand, I loved the service I received from Dr. Cantin. She was gentle and attentive with my kitten, in addition to giving me a lot of information and explanations. I really liked his approach. On the other hand, on the other hand, I found their prices exorbitant... $940 (with taxes) for the castration of my male kitten and the installation of a microchip... I called other clinics to do the price comparison and I found prices under $300 elsewhere. Also, I was very disappointed with my last experience since they charged me for a consultation ($124 + taxes… that too, very expensive compared to other clinics) for the 2nd dose of vaccine for my kitten while They had mentioned to me 1 month earlier that a consultation was not necessary for the vaccination booster. I questioned other clinics and indeed, the consultation is not obligatory before the booster dose. In short, very disappointed :(
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February 2024 by Rene loo
I really liked the attention to the public.
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February 2024 by Joy Koudou
Very professional and attentive team, both Flavie the administrative assistant and veterinarians Dr. Gervais and Dr. Johnson! We are very well received and you can feel the passion for animals!As for prices, total transparency from the start and we had no unpleasant surprises.The follow-up is really very well done and advice is offered to us in all kindness. We are reassured to have found a place that can take care of our cat with such responsiveness!
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February 2024 by Yaroslav Lovyagin
Best experience with vet in my life, the stuff is super polite, doctor nunes speaks both French and English, helped us a lot with our dear cat! Definitely recommend!
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January 2024 by Bobber Doucet
I recommend this clinic without any hesitation, Isabelle and her entire team take care of you.
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January 2024 by Denise Lariviere
Impeccable service, very friendly technician and veterinarian, and the welcome wow!
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December 2023 by Emily Mailhot
Friendly staff who love animals.They were very understanding of my situation and patiently showed me all the information necessary for my Balou to get better.THANKS
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December 2023 by Josyane Belleau
Prices are expensive compared to other clinics. As much for the services as the food. The care is excellent.
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December 2023 by Jennifer C
A great lack of customer service from the secretary Valerie, she stupidly answers the line, to the point of making you feel like you are bothering them.
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November 2023 by Catherine Boudreault
Very professional, I trust them
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November 2023 by Carolane Foata
Each of my experiences at this clinic have been positive. The staff is attentive and it’s obvious that they love animals. I had to have my cat euthanized quite unexpectedly this week, and they were so humane. They took the time to explain the prognosis to me and above all, I did not feel any pressure to do more $$$ tests. Thank you to all the staff who worked that day, you contributed greatly to ensuring that my cat and I were able to say goodbye in the best possible conditions.
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November 2023 by Nathalie Ménard
Previously, I was well served at the Northern Veterinary Hospital but I absolutely did not like my last experience which was really too expensive. Prices are now exorbitant. Since September 15, I asked that the owner call me back so that I could tell her of my dissatisfaction in several respects but as of October 22, I still have not heard from her... That says a lot about respect for customers! I simply advise you to go elsewhere!!!
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October 2023 by Gisella San Miguel
The service is perfect. The staff are welcoming and empathetic. They were very kind to my dog.
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October 2023 by Анна ???
I like how doctors work. So far, there was no problem ?
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October 2023 by Marie-Eve Gagné
Merci à toute l’équipe pour votre professionnalisme, votre dévouement, votre empathie et la disponibilité dont vous avez fait preuve dans le traitement de notre petit Théo. Nous nous sommes sentis très bien pris en charge durant tout le traitement et aujourd’hui Théo se porte à merveille. Merci au Docteur Côté et à toute l’équipe formidable que vous êtes!
