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February 2024 by Ben K
Unpleasant experience this Saturday afternoon: The lady at concierge looked uninterested to help me. The beauty floor was nearly empty and I counted at least 6 employees talking amongst themselves and again, no one offering to help. The staff here should take some pointers on good customer service from Holts in Toronto.
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February 2024 by Vishrut Soni
My second experience with Sonia from bacarrat section was quite unpleasant and blunt.
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February 2024 by Sam Abtahi
Some floors looks empty, I could help with that
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February 2024 by Vrinda Nair
They have almost all luxury brands here. Shopped at Hermés, Gucci and Longchamp, and the service was great. Everyone was helpful.
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February 2024 by rita sebti
Extremely disappointed with the customer service at the Gucci store. Encountered unprofessional behavior from both women's managers. It's disheartening to be treated so poorly as a customer. I frequent Holt every week and the difference in treatment is astonishing. With over 16 years of experience in customer service, I can confidently say this was one of the worst experiences. Regrettably, I will not be returning to Gucci.
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February 2024 by Manon Robert
For artificial animal abusers
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February 2024 by eugene
Bought a couple gifts today. The women at Jo Malone we’re so nice and wrapped my wife’s perfume in a beautiful heart shaped box with imitation rose petals and a flower inside. Gorgeous!!! A beautiful store overall. Good bilingual staff .
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January 2024 by Leonor Leclair (DELINOR)
Went with my friend for a little shopping and desserts for my birthday! Such a nice store - very luxurious. A really great restaurant too, very cozy with lots of good desserts to choose from! I recommand!
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January 2024 by Benoit Girard
Courteous and attentive staff.
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January 2024 by Javier tinoko
Mmmm just like mitika
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January 2024 by X X
This is the best Holt Renfrew in Canada. The layout is perfect as everything is so easy to find. I love the way the boutiques all line up one after the other. Service is great, everyone is very helpful and kind. Highly recommend shopping at this location if you are looking for good service.
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January 2024 by Masood Ahmad
The perfect venue and Stop for the most luxurious and Designer Items and brands products for Shopping with the most recent items and latest collection and Deals!!
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January 2024 by Mael-simon modju
Verry good store
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January 2024 by Alain Tremblay
My favorite store!
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January 2024 by Thomas Wakeham
Valentina El Khoury gave me the best shopping experience! She was super helpful, kind, and knowledgeable. I will definitely be returning to see her for more skincare products to purchase! 100% Recommend going to see her if you want a fantastic shopping experience at Holt Renfrew Ogilvy!
