Kanuk, a renowned Montreal-based business, offers an outstanding sales and repair service, leaving customers highly impressed. The company's winter clothing, known for its quality and style, is a local favorite. Customers praise the excellent customer service, with staff described as pleasant, helpful, and professional.
However, some disappointment arises from the discovery that certain Kanuk coats are now manufactured in China, rather than the brand's traditional Quebec-based production. While the prices remain high, customers express concern about the loss of the "Made in Quebec" label they have come to expect from the brand.
Despite this, Kanuk continues to receive positive reviews, with customers highlighting the warmth and durability of the products. The company's commitment to customer satisfaction is evident, as demonstrated by their swift and efficient handling of product issues, including offering refunds, store credits, and professional repairs at no cost to the customer.
Overall, Kanuk maintains a strong reputation as a trusted local business, providing high-quality winter wear and exceptional service to its loyal customer base.
Lovely store and Selma was very friendly and helpful
August 2026
Thanks a lot to Christianne, she was really helpful and have a really good sales experience I bought a lot of stuff for my family in Europe. Can’t wait to have the brand out there. Hope I will see her soon. New collection is very nice but be careful with the zipper…
January 2026
Too early to tell... they took my coat I purchased back in 2021 and seams are falling apart.get back to me on the 29...besides that great service...place is A1!