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January 2024 by Miguel Klein
horrible impossible to contact people I want to close my account and it's impossible! poor
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August 2023 by Christine Dufresne
July 20, 2023June 21, 2023Deposit $820 without envelopeWhich was not returned to my account.I made a follow-up, 6 calls and a complaint to the head office.However, the branch viewed, the video,My money is not deposited in my account.
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January 2023 by Perlis 58
(Translated by Google) Worst place I've been to. Condescending, 1 person to answer us, no one answers the phone. I would put 0(Original)Pire endroit que je connaisse. Condescendant, 1 personne pour nous répondre, personne ne répond au téléphone. Je mettrais 0
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September 2022 by PAC
Worst ever bank is only a compliment if i could give it a 0 i would have!
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February 2022 by PAF C
Worst ever bank is only a compliment if i could give it a 0 i would have!
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September 2021 by Steven Tran
(Translated by Google) Pitiful and condescending customer service. I got 40 minutes from closing to close an account and there was no one else in the bank. The clerk gave me a piercing look and condescendingly told me if I knew the bank was closing in 40 minutes. She couldn't do anything because the headmistress wasn't even there. The employee’s attitude definitely made me want to never set foot in this bank.(Original)Service à la clientèle pitoyable et condescendant. J’arrive à 40 minutes de la fermeture pour fermer un compte et il n’y avait personne d’autre dans la banque. L’employée m’a donné un regard perçant et me dit d’un ton condescendant si je savais que la banque fermait dans 40 minutes. Elle n'a rien pu faire, car la directrice n'était même pas là. L’attitude de l’employée m’a définitivement donné le goût de ne jamais mettre les pieds dans cette banque.
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September 2021 by Rioku Rioku
(Translated by Google) The worst branch I have ever been to. There was a line of 3 people and one person at the counter. The worker then left for 30 minutes to the back where she could be heard laughing and joking when there was no one else to help the customers.One by one people gave up on queuing (one guy said he waited 2 hours and couldn't take more) until it was my turn and when I got there the lady told me that they weren't making deposits at the counter and that I had to use the counter. but the wicket was broken (as usual). in total i waited over an hour for nothing and it was 5pm so all the other banks were closed. Don't come here, they don't care about you and they really seem to enjoy seeing frustrated customers. Go to another branch or switch to another bank. Even if the trip to another branch takes 40 minutes, you will probably save more time than queuing here.(Original)La pire branche que je connaisse. Il y avait une file de 3 personnes et une personne au comptoir. La travailleuse est ensuite partie pendant 30 minutes à l'arrière où l'on pouvait l'entendre rire et plaisanter alors qu'il n'y avait personne d'autre pour aider les clients.Un par un, les gens ont renoncé à faire la queue (un gars a dit qu'il avait attendu 2 heures et en pouvait plus) jusqu'à ce que ce soit mon tour et quand je suis arrivé, la dame m'a dit qu'ils ne faisaient pas de dépôts au comptoir et que je devais utiliser le guichet. mais le guichet était cassé (comme d'habitude). au total j'ai attendu plus d'une heure pour rien et il était 5pm heures donc toutes les autres banques étaient fermées. Ne venez pas ici, ils s’en fou de vous et ils semblent vraiment apprécier de voir les clients frustrés. Rendez-vous dans une autre branche ou passez à une autre banque. Même si le trajet vers une autre succursale prend 40 minutes, vous gagnerez probablement plus de temps que de faire la queue ici.
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September 2021 by camil junior
(Translated by Google) Beware! Laurentian Bank now gives access to your bank account to VISA which will be used directly from your bank account! WITHOUT YOUR AUTHORIZATION or having requested monthly payments authorized! In addition they will defraud you if they have the possibility: Mr Jaques Tremblay employ in the branch (Fleury will make you participate in a payment insurance behind your back when a request to accept a VISA card will be billed to your VISA account each month my case, I had an opperated heart attack and I informed the bank of my state of health: I was very ill for a period of 2 years, they charged me $ 45 per month for insurance salary payments VISA in case of incapacity of disability: The bank NEVER informed me that I had an active payments insurance during the 2 years or I had had serious health problems! Yet they had been warned several times about my heart problems, my heart surgery, as well as my health problems which required them to remove my rat and part of my intestine. The worst thing is that (I didn't have a job) ! Lately, looking at my VISA account, to my surprise I realized that u 'unbeknownst to me, that the Mr named * Jaques Tremblay included insurance for me! So I contributed a sum of $ 2500.00 in almost 5 years without being able to benefit from my insurance! Although the bank was notified of this deception they told me that it was not their problem if insurance costs had been collected without my consent. That I should have scrutinized my contas in more detail. When I asked them if it was okay for the employer to give salary insurance to me, a welfare worker who only deposits welfare checks? They preferred not to answer! In addition I asked them why each time I had communicated with the bank to establish payment dates for my VISA account that they had NEVER informed me of the said insurance to which I contributed each me for myself. help financially with my payments? Again, no answer to this question! But on the phone their attendants subtly called me irresponsible for not having noticed the monthly amount.And that in no case the bank was going to investigate or try to see clear in this story.In the end on Feb 03, 2021 I deposited 2 social assistance checks for my rents and my cell phone account, despite a transit of 1000.00 and a deposit of more than $ 1500.00 I could not withdraw more than 900.00 for my landlord who came to me return to the bank (due to my state of precarious health) February 28 I return again to withdraw DIRECTLY from my account but: SURPRISE! $ 472.00 expected for my rent has been entered for payments to VISA! Over the phone, an employee explained to me that YES, VISA could take money directly from my account!They are filthy and are ready to rob or cheat you without EVER being responsible ... Even if you are POOR or SICK!That their employees who steal or that they make you subscribe to any insurance that will NEVER send you ANY CONTRA in 5 years and who will obviously remain in the shadows using the Laurentian Bank to steal you every month just like that. is produced with me.* IMPORTANT * Did you know that: The Laurentian Bank transfers all the data of your minor transactions to the Federal Governor?0 confidentiality!1 month after receiving my VISA, the social assistance my press release asking me the reasons for my VISA card request and all my transaction statements to pay Roger's.Stay away from those thieves who charge increasing service fees while giving ZERO services and only 1 ATM.Beautiful crosseur and the worst of all is Mr Jaques Tremblay who will rip you off at the least luck to get the BONUS offered by the insurance company to reward their accomplices!(Original)Mefiez vous! La Banque Laurentienne donne maintenant accès à votre compte banquaire à VISA qui vont allé ce servir directement à même votre compte en banque ! SANS VOTRE AUTORISATION ou avoir demandé des payments mensuelle autorisé ! De plus ils vont vous frauder si ils ont la possibilité : Mr Jaques Tremblay employer à la sucursale (Fleury vous fera participer à une assurance pay
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September 2021 by Marsmouche
(Translated by Google) The service is deplorable, I came to ask them for a million (my cat eats a lot of KFC chicken) but he told me that I needed a bank account to make a withdrawal.(Original)Le service est déplorable, je suis venue pour leurs demander un million (mon chat mange beaucoup de poulet PFK) mais il mon dit que j’avais besoin d’un compte banquère pour faire un retrait.
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November 2020 by Lindsay L
(Translated by Google) Very obvious this bank does not meet the standard that a banking institution must offer to its customers...technological and human. Laurentian Bank should no longer be in business.(Original)Très evident cette banque ne rencontre pas le standard qu'une institution bancaire doit offrir à ses clients...technologique et humaine. La banque Laurentienne ne doit plus être en affaire.
