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January 2024 by Melvin Siadous
I went to this store to find out about headphones. Being a beginner I wanted to try several models to get an idea of the type of sound that suited me best. The person who served me gave excellent advice and immediately directed me to the helmets that best suited what I liked. We talked for a good hour and I left with a great helmet at an excellent price and with lots of good advice on my future installation. I highly recommend anyone wanting honest advice to go there and try it for themselves!Thanks a lot and see you soon.
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January 2024 by Dennis V
If I could give 6 stars I would! Great advice, not pushy at all. I got the TV and sound system that I actually needed for less than Best Buy, AND they spent 45 minutes fixing my turntable at no extra cost! I will definately be back. Thanks guys!
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January 2024 by Samuel K.
Not sure who helped me, but their suggestion was actually the cheaper of the two options and ended up working. Great service!
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October 2023 by Paulo Unia
As an audio beginner, I had a fantastic experience at Layton. I casually showed up during an afternoon and was kindly welcomed by Frank. I asked him a few questions about planar headphones and inquired about trying some headphones. As I learnt, they prefer if customers call in advance and make an appointment, but Frank had the time, so we discussed a bit, picked two headphones and a USB-C DAC, and went to one of the listening rooms. Frank gave me loads of information, never pressuring me to buy. We got a 2nd DAC for me to try after I had decided that the headphones I wanted were the Audeze LCD2-C. After some back & forth, I chose a DAC, asked Frank for a few other accessories and made my first big audio purchase. When getting Frank's advice, I felt like I was talking to a friend's uncle who had known me for 10 years, given the care he took to share his knowledge. After I had chosen the headphones, we even had a great conversation about espresso machines and mechanical watches before I left the store.After spending some time with the new headphones and DAC at home, I realized I had chosen the right headphones but the wrong DAC! So the next day, I returned to the store, where Frank exchanged the one I originally bought for the one I wanted.Thanks to Frank and the whole crew at Layton Audio for making me feel welcome as a beginner and introducing me to the world of hi-fi, as it can often be intimidating to step into a new hobby where technical words and acronyms are thrown around like everyone was born knowing them.
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September 2023 by Dominic Jaar
Jean Paul is a turn tables maestro! He soldered my SME 3009 Series III wires perfectly within minutes and sold me a great new cartridge. Plays like magic! I'll be back! Thanks!
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August 2023 by Philippe Vigier
Denon AH-D2000, Sennheiser HD202, RHA T10i, RHA T20, Shure SE 215, every time the right product for me, they select products, they know them, their qualities and who will love them, and I have never been deceived by Layton Audio since I live in Montréal.Notice that many of these products are not pricey, some were very affordable, incredible value for money!
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April 2023 by Hannah Harper-Merrett
Friendly service, but I should have done my homework! … they charged me 19.95 for a simple Apple adapter I could have picked up two blocks away for 10.00. That’s quite the markup!
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April 2023 by Daniel Laframboise
Merci à Sheldon pour l’excellent service, patience, et excellent prix !! Will be back soon !! Yep, Focal Clear Mg so good.- Shelly, Focal Clear Mg are ridiculously perfect.
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February 2023 by Richard Yanaky
They were friendly, but they wanted to sell a tiny audio cable to me for $40! I can get that online for 10. I don’t know what to say… come on, guys!! That was absolutely ridiculous.
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December 2022 by Robert Dupuis
only complaint is that i had never heard of them before, great stuff, great deal, fast shipping and fantastic customer service
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December 2022 by Anthony A
Very warm, helpful and knowledgeable staffs! Found the amp and digital audio cable i need. Go to place for good quality audio equipment!
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November 2022 by Amin Ghanbari
Very kind, helpful and knowledgeable team!! Mr. Sheldon guided me through what is perfect for my needs and at the end created/invented a handle for my speakers box so it is easier for me to carry which was very nice. They go the extra mile for their customers and care a lot about them. Thanks for everything!
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October 2022 by J S
Great service, good advice. Very satisfied with the quick and quality repairs on my turntable. Genuine care for the customer. Recommend!
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May 2022 by Bryan Gromadzki
Fantastic customer service. I found momentum 3's as a gift for my dad while searching online, staff were super attentive and went above and beyond to help me secure the last pair for a great price when there was an issue with the order that was totally on me. Highly recommend!
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March 2022 by joe graf
Processed my web order same day. Even called me to confirm address. Great customer service. Headphones arrived within 3 days. Well done folks thanks. Joe
