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February 2024 by Callum McDonald
I'm still angry about this two years later. Finally taking the time to complain.They pretend to be a charity but it's all for show.They brought me the wrong couch and the guys tried to get it upstairs. When I realized I'd never be able to get it out of the apartment again without taking off the doors (which they preceded to do without my permission), I told them to stop.Then I got sworn at and bullied by the two thug-delivery men, 6'5''.I go back to the shop to try and get my money back. They would settle for nothing. I got the couch I wanted but I had to pay the delivery fee of $50 twice. The owner wouldn't budge.Shop here if you want to be verbally harassed and then fleeced by wolves in sheeps' clothing! I hope this place'll shut its doors some day...
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December 2023 by Sophie
It's a shame that an organization that's supposed to come and collect furniture from their homes doesn't call people back. They say they will call everyone back within 12 hours but, yet, no news. I filled out, as they requested, a form on their site and left them a voicemail. Shame...
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November 2023 by Eric LeBlanc
Online form for collection that does not work. No responses to my emails.
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November 2023 by Christina Fazzina
Tried to donate. Reached out twice since last year on Facebook, filled out the form on their website complete with pictures, and tried to call directly but nobody bothered to call me, even though it says someone will contact me within 12 hours. Since March 2022 I've been trying to donate a complete bedroom set, and it seems they can't be bothered to answer me. Find a better organization to donate to because I have my doubts about their legitimacy.
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October 2023 by Maimaitijiang Yasheng
The saleswoman is super unpleasant, big mouth, we ask for the items, she doesn't even know, and what's more, she shouts at us
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October 2023 by Chantal Paradis
Super stupid receptionist. Need a customer service course. Know how to live
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October 2023 by Annabelle Morin
We bought an oven and a fridge. At first we receive the oven and it makes a never-ending shrill noise. After many calls they came to see him and traded him to us. 3 months later, the fridge doesn't work. The warranty is only 1 month, there is no point in calling them. I never buy used and even less at this place. Plus it's not professional at all in this place. The girl who makes sexist and homophobic comments has no place.
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September 2023 by bruno fortier
Support service which does not help anyone, the staff is stupid, they are late to be told that we are not taking anything like electros PCQ it is too ugly and old even though we had sent the photos to the manager and which he had accepted. We wanted to pay it forward for people in need. It seems that the organization finds that they are not so in need.
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September 2023 by Mathew Travaglini
I drove 45 minutes to get there and came across the barred door in front of the employees who were smoking their cigarettes very relaxed! ??
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August 2023 by Daniel Durocher
No need to move for just a sofa bed
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July 2023 by Dishank Bansal
THE SERVICE WAS WORST. There was a woman on the counter. She literally said no to us when we asked for price of an item. She said you are wasting our time and not going to buy anything. All we did was ask for prices of a few coffee tables since they didn't had price tag on them.
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July 2023 by Nathalie O'Neill
Furniture pick-up/donation. Good communication and fast, reliable returns, efficient and respectful service from the movers. I will use again in the future.
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June 2023 by Asdrubal Espinoza
I recommend them to the entire Latin community, there is a very kind Italian lady, they find everything they need and at a good price
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May 2023 by Ginette Petit
A scam and false advertising, prices are mentioned on the site and when you go to the store the exorbitant prices. Dirty household appliances.
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April 2023 by Guylaine Renaud
One of the best places to buy “treasures”. The people on the floor are nice and so are the delivery people! I’m going back even though I moved from St-Henri to the North 3 years ago! It's worth the trip :))
