-
December 2023 by Debbie C.
Ulyesse was very friendly and professional. We took 2 phones and he explained everything to us patiently, everything was clear. We had a problem adding a line and he gave us recommendations.
-
August 2023 by Danielle St-Jules
I went to this store today and was very satisfied with the service provided by Ilyess. He was polite, kind and very professional. Thank you for his excellent work. It is with people like him that we want to stay with Videotron.
-
August 2023 by _N.A_S.H_
Worst service .. people in the store really don't care about customers .. I had to wait 1h30 just for a nano sim .. good luck to people who go to this address. You will wait a long time
-
June 2023 by Chaima BEN
(Translated by Google) Great service!! I wanted a specific phone model and asked to be contacted when there is a good offer, Elias did not forget me and contacted me several months later as soon as he saw a good offer for the phone I wanted!!Amazing!! Thank you so much! I recommend this store to everyone!(Original)Excellent service!! Je voulais un modèle de téléphone spécifique et j'ai demandé qu'on me contacte quand il y a une bonne offre, Elias ne m'a pas oublié et m'a contacté plusieurs mois plus tard dès qu'il a vu une bonne offre pour le téléphone que je voulais!!Incroyable!! Merci beaucoup! Je recommande ce magasin à tous!
-
June 2023 by OUM GINA
(Translated by Google) Bad service. I was this afternoon at the store the gentleman talking to me from afar in a loud voice in front of the customers when I was not with him. Lack of respect despite I am a new customer.(Original)Service nul .j'ai été cette après midi au magasin le monsieur me parler de loin avec haute voix devant les clients alors que j' étais pas avec lui.manque de respect malgré je ss une nouvelle cliente.
-
May 2023 by Linda Houle
(Translated by Google) Very great professionalism and adapted and human service. Mr.Robin took all the time necessary to explain to the two computer illiterate people over 60 years old. We greatly appreciated the face-to-face contact and are convinced that we would NEVER have received such service and such packages with Videotron's telephone service. Thank you so much.(Original)Très grand professionnalisme et service adapté et humain. Mr.Robin a pris tout le temps nécessaire pour expliquer aux deux analphabète de l'informatique de plus de 60 ans. Nous avons grandement apprécié le contact face à face et sommes persuadé que JAMAIS nous aurions reçu un tel service et de tel forfaits avec le service au téléphone de Videotron. Merci beaucoup.
-
December 2022 by Émilie Carpentier
(Translated by Google) I went there this Tuesday after breaking my phone and the person who served me gave me really great service. I didn't feel like I was being scammed, rather I felt that I was being helped and I really appreciated it. I've been to other Videotron stores in the past where they sold me useless stuff and told me I had no choice but to take it when it was fake, or I was paying for services which I did not need, without knowing it. Definitely now I will return to this particular shop! The staff is very kind and attentive. Thanks very much!(Original)J'y suis allé ce mardi après avoir brisé mon téléphone et la personne qui m'a servi m'a vraiment offert un super service. Je n'avais pas l'impression de me faire arnaquer, plutôt je sentais qu'on m'aidait et j'ai vraiment apprécié. J'ai été dans d'autres boutiques Vidéotron dans le passé où on m'a vendu des trucs inutiles en me disant que je n'avais pas le choix de les prendre alors que c'était faux, ou encore je payais pour des services dont je n'avais pas besoin, sans le savoir. Définitivement maintenant je retournerai dans cette boutique en particulier! Le personnel est très gentil et à l'écoute. Merci beaucoup!
-
November 2022 by Imad
(Translated by Google) Great service from Lyza. Many thanks to the manager too.(Original)Excellent service de Lyza. Un très grand merci à la manageuse aussi
-
November 2022 by Martin Degenne
(Translated by Google) Good service(Original)Bon service
-
September 2022 by Chantal Montanaro
(Translated by Google) Excellent service, fast and very efficient(Original)Excellent service , rapide et tres efficace
-
September 2022 by Hélène Choquet
(Translated by Google) Thank you Mathieu for your kindness and good service ??(Original)Merci Mathieu pour ta gentillesse et ton bon service ??
-
July 2022 by René Lebuis
(Translated by Google) Courteous staff.(Original)Personnel courtois.
-
June 2022 by Eamon Conlon
Went in today. Waited around to be served. 2 other customers came in and the two assistants went to serve these and ignored my wife and I who were sat waiting at the service counter. Maybe some customer service skills need updating in this store.
-
June 2022 by Aaron Kuchma
NEVER take a contract with Videotron. If you end up unable to use their service at your new address, they will charge you 50% of the bill as if you still had service (so if your bill is $100 a month, and you're 1 year in to a 3 year contract, they will charge you $1,200 to cancel. HORRIBLE COMPANY. Actually way worse than Bell !!!!)
-
June 2022 by edgar garcia
(Translated by Google) Friendly atmosphere, professional advice, very courteous and able to help me find a business solution.(Original)Ambiance amicale, conseils professionnels, très courtois et capable de m'aider à trouver une solution affaires.
