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July 2024 by Sukhdeep Bhogal
My recent encounter with a MoneyGram agent was extremely disappointing and frustrating. I attempted to send money to a family member in urgent need, but the agent failed to uphold their responsibilities effectively.
Firstly, communication was abysmal. Despite multiple attempts to contact the agent by phone to inquire about the status of the transfer, there was no answer whatsoever. This lack of responsiveness left me feeling stranded and unsure about whether the transaction was proceeding as intended.
Secondly, upon visiting the agent's location in person, I encountered further issues. The agent was disorganized and seemed uninterested in addressing my concerns. Despite presenting all necessary identification and transaction details, they were unable to process the transaction promptly. Even worse, after waiting for an extended period, I was informed that the money could not be disbursed due to "technical difficulties."
This experience has left me deeply dissatisfied with MoneyGram's service through this particular agent. The lack of communication and inability to fulfill basic service expectations are simply unacceptable, especially when dealing with urgent financial matters. As a customer, I expect reliability and efficiency, neither of which were demonstrated in this instance.
In conclusion, I would strongly advise against utilizing the services of this MoneyGram agent. The combination of unresponsiveness, poor service delivery, and failure to process transactions efficiently has resulted in a significant inconvenience and worry. It is my hope that MoneyGram addresses these issues promptly to prevent others from experiencing similar frustrations in the future.
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April 2022 by Dua Sadaf
Hi, Actually, I should not give even a one star to it, really bad service, the people who answer the phone are really arrogant, don't have respect for women, and customer service is hell bad, If anyone gonna ask me for suggestion where to go, for to send money international, I will never ever suggest to go there but any other place in whole montreal.And not atall polite.
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June 2019 by imartalhd imartalhd
Experienced tech support I have received since many years ago I came first time here and then make this place for my permanent fix spot for cellphones and pc repair, highly recommend to everyone!
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June 2019 by SANDRA textiles
I experienced very good service, with friendly staff
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June 2019 by Jay Sanjeev
The costumer servise is very bad and the guy is very rude
