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March 2024 by francis guyon
awesome shuttle service, very good customer service... twice as good as toyota mtl nord
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March 2024 by gino scarpaleggia
Superb transaction from start to finish.A big thank you to Yani for her service and professionalism.A big thank you to Caroline Marsan.
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March 2024 by Jimmy Vassilopoulos
Excellent service by the entire team.
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February 2024 by stef Deschenes (Darkrain)
I received excellent service when I purchased my car.
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December 2023 by Mohit Abrol
I had a bad experience while buying a used car.They have given appointment to me to visit and see the car.When I visited, car was 60% covered with snow, no battery to start the car. And they asked me to re-book the appointment.Also, they mentioned that car is AWD, i have asked this question over the chat as well but when I visited they told that it is FWD.We should respect others time and should provide accurate information.
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December 2023 by Louis Kdouh
I recently had the pleasure of visiting Montréal-Est Toyota, and the experience exceeded all expectations. From the moment I walked in, I was greeted by a warm and inviting atmosphere. The receptionist's friendly smile set the tone for what turned out to be an exceptional visit.I had the pleasure of working with Jean-Robert, who was not only professional but also incredibly knowledgeable about the vehicles and services offered. He made me feel welcomed and took the time to understand my preferences and needs. Jean-Robert's genuine enthusiasm was contagious, making the test drive an enjoyable and informative experience. Merci Jean-Robert ♡The facility itself was impressive—clean, organized, and exuding a welcoming ambiance. It's clear that Montréal-Est Toyota prioritizes maintaining a comfortable environment for its customers.After my visit, I left with a positive impression and a strong inclination to return. When my current lease ends, I have every intention of returning to Montréal-Est Toyota to explore the possibility of acquiring a BZ4. The overall experience has solidified my trust in this dealership, and I highly recommend it to anyone searching for a seamless and enjoyable car-buying experience.Kudos to the entire team at Montréal-Est Toyota for their commitment to excellence. I look forward to doing business with you!
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December 2023 by I B
Very poor reception at reception
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November 2023 by Stephan Palladini
Before the pandemic great service, today for an oil change 2 hours 45 minutes of waiting plus a hefty bill. Well done! You can delete my file and that of my mother.
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November 2023 by Hicham Magdoul
Good customer service
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November 2023 by Canadian Spender
I did an inspection here for a car that was being sold by an independent shop down the street. Their price was higher than elsewhere but I figured it was worth it since they're the authorities on Toyotas. Yet they missed TWO major issues (over $1k each in repairs) AND they sent the report to the seller without my authorization. Talk about acting in a conflict of interest!! ??♀️ Do not trust this place!
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November 2023 by Nancy Moawad
Very bad communication from the sales team. Unprofessional at all.
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August 2023 by Princess Dee
Excellent service when you ordered your new car or selling your used car, including the garage
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June 2023 by Chanthan Gaslegends SOK
I am suprised when I see this place has at least 4 stars. I wish I could give 0 star rather than 1 because :I rent a car since 2020, according to the contract, my rent will be every Wednesday of the week. My contract is finished this year on May 30th, 2023, then I decided to buy the car. On May 24th 2023, I asked for a rendez-vous, everything went well but the seller told me that I need another rendez-vous for the final payment. I replied: Ok but I can not be on Monday (29th) and Tuesday (30th) May because I am not in Montreal. So it would be ok for me on May 31th? The seller did not say anything but Yes.On May 31th (Wednesday), I paid all then the car is officially mine.But on the Juin 1th (Thursday), I got a notification from my bank which Toyota took another week rent. I was confused then I called the seller. He told me that, my final payment was late to the date limit of contract, that is why Toyota took another week of the rent.I think this policy is the same of stealing and violated to consumer rights. You should at least explain to the buyer about this policy before the final payment. This is not fair to take a week rent just because a buyer was late for the final paiment just for A Day.I am not going to refer this place to any of my family or friends. Just do not go there.BAD!
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May 2023 by Tracey Darling
The actual work done was fine. However, the length of time I waited was disgusting. 2nd car in the building at 7 am. I was then told that the mechanics don't arrive until 8 am. Then, for a tire change, it took over an hour! If no one is going to touch my car until an hour after I arrive, don't tell people to arrive at 7 am! I don't know why it took so long to change tires either. I didn't even get an apology until I complained. Horrible scheduling.
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November 2022 by Bunny Shah
I travelled 500+ km and was promised car delivery, with remote started and nothing was setup when I reached there. Pathetic experience.
