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December 2023 by Najali
Arrived 5 minutes late the guy was disrespectful and didn't want to let me pass even though it wasn't busy
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November 2023 by Sabrina Berthiaume
The person gave me good advice. I had very good service. Excellent value for money. Thank you so much. I'll go back.
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October 2023 by Serge Audet
Online order .Product brand receivedArrives at the store not the productsAvailableDoesn't even take the time to call customers to warn them.Finished for me Napa will order expensive amazon.
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March 2023 by Robert “Bob” Lebrun
(Translated by Google) Quality part at a fair price other competitors are less expensive but napa is rarely out of stock(Original)Pièce de qualité a prix juste d'autres compétiteurs sont moin dispendieux mais napa est rarement en rupture de stocks
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November 2022 by M.T.
(Translated by Google) I normally order on the web and pick up the item in store.The service is very good, everything is done quickly with a smile.It is better to choose the top of the range when you want to keep your vehicle for a long time, otherwise the lowest if you want to get rid of it, at least you have the choice.(Original)Je commande normalement sur le web et je viens chercher l’article en magasin.Le service est très bien, tout se fait rapidement avec le sourire.Vaut mieux choisir le haut de gamme lorsqu’on veut garder notre véhicule longtemps sinon la plus basse si l’on veut s’en départir , au moins on a le choix.
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September 2022 by Sim vcf
(Translated by Google) Bad experience. The room manager tries to make us feel bad when we pay cash. Mrs doesn't want to take a detour to go and deposit the money we gave her so he's going out of her way to get us to pay with a card and is more focused trying to make us feel bad because "because of us" we'll have to wait at the bank. Know that when someone offers you money you accept with a smile and say thank you. I'm not the only one. The 3 people who passed during I'm waiting for my play, you gave them the same speech. Very disappointing and uncomfortable.(Original)Mauvaise expérience. Le gérant des pièce essaie de nous faire sentir mal quand on paie cash. Mrs ne veux pas aller faire une détour pour aller déposer l'argent qu'on lui a donné donc il fais des pied et des main pour qu'on paie avec carte et es plus concentré a essayé de nous faire sentir mal car " a cause de nous" il va falloir qui attendent a la banque. Sachez que quand quelqu'un vous offre de l'argent vous acceptez avec le sourire et dite merci. je suis pas le seul. Les 3 personne qui on passé pendant j'attend ma pièce vous leur avez passer le même discours. Très décevant et malaisant.
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May 2022 by Jacob Tutak
Parts and tools are always ready for pick-up within 48h after ordering them online!
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April 2022 by Philippe “Audio Phil” Léonard
(Translated by Google) Excellent service, I wanted to buy spark plugs for my vehicle before the cold snap that was expected. They were able to see me after closing and I received higher quality candles than the ones I wanted at the same price because the quantity needed was not in stock. Thanks to the team! ??(Original)Excellent service, je voulais acheter des bougies pour mon véhicule avant la vague de froid qui était prévu. On m’a pu recevoir après la fermeture et j’ai reçu des bougies de qualité supérieures par rapport à ceux que je voulais au même prix parce que la quantité nécessaire n’était pas en inventaire. Merci à l’équipe ! ??
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April 2022 by maxime malmedy
(Translated by Google) The clerk was really motivated to help me but he needed his superior, when his superior arrived he did not even take the time to look at the parts I needed he answered me yes we are short staff so leave me your order and my call you back when it's ready.... no! I need it now! I said my go elsewhere and in addition he answers me thank you very much!Incredible to be treated the same... I said my go elsewhere I have been to napa sherbrooke and they don't mind serving me even though they also have their short staff...(Original)Le commis etais vraiment motivé a m'aider mais il a eu besoin de son superieur, quand son supérieur est arriver il na meme pas pris le temps de s'intéresser aux pieces que javais besoin il me repond ouin on est short staff alors laisse moi ta commande pis ma te rappelé quand cest pret.... non! Jen ai besoin de maintenant! Jai dit ma aller ailleur et en plus il me repond merci beaucoup!Incroyable se faire traiter dememe... jai dit ma aller ailleur jai ete napa sherbrooke et eux sa ne leur est pas deranger de me servir malgré que eux aussi son short staff...
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April 2022 by Asher Khokhar
Open to public . . . V good
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March 2022 by Adrian Zimak
Customer service is terrible. Parts are expensive also. Unfortunately, they had the part i needed. So i waited 2 hrs at the front desk and the wait line was supposed to be 15 min. Also, employees use “tabarn...” often.
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March 2022 by Nick Everett
Pretty brutal customer service, took a personal call to complain that they haven't had a smoke break instead of helping me, and when I asked for a CAA discount they got angry and argumentative. They had the part I needed at least.
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March 2022 by Nah Right
The employee who answers the phone is rude and not helpful
