Party Expert is one of the largest party supply and costume stores in Canada. The head office is located in Laval, 10 minutes from Montreal (for all our store addresses, please check the Stores page). The courtesy and expertise of our employees make Party Expert a great place to shop. Our employees, eager to provide you with the best service possible, will be happy to advise you on your needs and budget from our thousands of products in stock. While the store offers a huge choice and selection, the customer service leaves something to be desired. Employees tend to stay behind their counters and chat instead of helping customers. Despite the variety of items, the customer service is often described as terrible, with unacceptable behavior towards customers. However, many customers express their love for the store, having been going there for years. The service is praised as incredible, with the staff always bringing good energy and being very helpful, especially employees like Sandra and Elie. The store is described as the ideal place to find everything needed for parties, with a great variety of high-quality products and a friendly, knowledgeable staff always ready to assist.
