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February 2024 by David Tang
Nice shop
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February 2024 by Nicolas Magnien
They know nothing beside fishes. They put different rodents in the same cage and can't answer any questions, the only answer is ' I don't know'... I wonder where the animals come from at that point. They have a baby guinea pig with a rabbit in the same... that type of pet store should be closed
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February 2024 by Nhit Jackson
Wonderful
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February 2024 by Benjamin Mancini
Great Store ? and I can find anything I want here... The staff is friendly and they take you around the shop to find the item
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November 2023 by cpvs
Impeccable customer service. David, (the owner) is such an easy going guy and overall a nice guy.The store is eqipped with multiple variety of different fish species, a vast selection of aquarium plants and birds. The father of the owner never ceases to make me laugh. If you prefer efficient service, a good laugh, reputable pet seller and positive vibes, I highly recommend this pet shop.
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October 2023 by Francis Chrlnd
Best customer experience I’ve had in a while. The owner was super helpful and we ended up getting 2 lovely betta fish :)))
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August 2023 by Ysabel G.
I went there last week and the one thing that I remembered clearly, it was that were too many birds in such small cages. The store is too small to house this many variety of pets (small/big birds, hamsters, guinea pigs, fishes). In all honesty, the customer service was alright, although the men were looking at me the home time like this ?, BUT they should relocate some of their birds because the ventilation in the store will not be enough for all the animal excrements to be filtered out by the air filter. I love animals, If the owner did too he or she would do what is best for them and not only care for the money. / **This part is for the owner: I wasn't trying to speak negatively about the store, but trying to describe what I saw during my recent visit and what I found very shocking that I had to write a review. There's one thing you need to know about owning birds is that they need space. You cannot justify it by saying you take care of them if what they need is space and that you are not giving to them. You have to find some places for these other birds to live, they cannot be keeped in such small places. I saw it with my own eyes the size of those cages and it is not what you are describing. As for the baby lovebirds, I already know that they have to stay with their parents until a certain point, but that wasn't my main concern, I was mostly describing the space the larger birds had, in almost every cage there weren't enough sticks or space for them to properly move around and the bottom covered in feces (that were at least 5 days old, you can already imagine the amount for 3 birds). I say all of this honestly and I am not saying this out of hatred or anger, but for the sake of these birds lives ?.
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August 2023 by Lo V
They have some good products for pets and the staff will always be smiling, the only thing is that the place is very small for so many animals, it makes you wonder if it’s fair to keep them there, the smell is very strong and the environment does not feel very fresh.
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June 2023 by Rashedul Islam
I am not happy but need to changing my review (after 4 years) for the behaviour of one male sales person. He is the aged person and has rudeness in his behaviour.He shows no respecet to me and my family. I am not new in this shop. Although not regular, i buy things often and ignore this sales person"s unprofessional behavior. But today his atitude was so insulting. I am complaining at the cash and this person came back and started shouting again. The lady (Nice behavior) also admit this person has lot of complains. The young person in the cash a very gentle (not there today). The old person has "Disgusting behavior".My 10 year old daughter used to love this shop but now she told me she will not go in this shop ever. I am also not going as long as he is there. I will not recommend any one as long this sales person is here.My suggestions to the shop owner to see the recording/ surveillance camera before you lose more customer (if you care).
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March 2023 by Maxy L
I asked for 3 female hamsters and was sold 2 males and 1 female. They are injuring each other and now I have the burden of rehoming. Dishonest and irresponsible. They put profit over wellbeing, avoid it.
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March 2023 by Benjamin Mancia
I red comments and I only saw that people really took the time to write all that. and that's not all, the owner accuses people online of stealing just because he doesn't like a comment or just doing some speculatios?I also realize that he tries to teach people life lessons by threatening to take them to court just because people give their opinion? Or even accusing people of having fake accounts? (All I've mentioned are customer reviews that have written online.) I feel like it's a bit immature of the owner or the person in charge online to say that and that person should just ignore comments like that and not threaten them.
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January 2023 by sarthak kwatra
The place has a lot to offer, the staff is very friendly and there’s a special talking parrot which I think you should meet he will make your day also they offer a huge variety of fish and supplies for every animal definitely going back(P.S I got a rabbit and fish from there)
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January 2023 by Masoud Nasiry
Great customer service!I was there today with my kids ,we bought a bird and cage. The owners (father and son) were both very friendly and the shop was very clean. I recommend it.
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January 2023 by Amanjot Kaur
They have an incredible service and amazing products. They guide their customers really well and have reasonable pricing
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December 2022 by Charlotte Sabourin
The comments that say that the animals are being mistreated are correct. The birds especially are in tiny cages. Three conures in one tiny cage not even big enough for one… Everytime I go by this place I feel so sad for these poor birds. They will say maybe “the inspectors say it’s fine” but that doesn’t mean that it is actually fine for the animals. Those birds are probably depressed as they don’t have the right food, enough space or even enough toys. I understand a bird could maybe be ok in this place for a few days but I’ve seen a bird stay there for more than a month. This place should be closed down.