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February 2024 by Saphira Naghibi
Pharmacy is not clean and staff not friendly at all. They go against doctor’s new prescription. They make you wait days till confirm what doctor prescribed. If you have over 20 years of history with them then they should be more professional and know that medication can change! Beauty section is nice but still really really not clean!!!
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January 2024 by Mlle soum
Worst experience with the person at the pharmacy who charges for the medications (not the pharmacists who were very helpful) but the dark-haired lady with the blue t-shirt.Extremely rude, disrespectful and insulting. She indulges in inappropriate comments like "articulate when you talk to me" or when I preferred to stay up while waiting for my medication she said to me "well, stay up if that makes you happy".And more...I have never seen that. The most shameful customer service!
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January 2024 by Cabana Sol Delson
I made an appointment on clic santé for a vaccine on Friday for the following Monday. On Sunday, the pharmacist called me to tell me that she had received the vaccine and confirmed the appointment. On Monday, I showed up at the scheduled time and the pharmacist there told me he didn't have time! He tells me he has another client who needs a vaccine and it's more important than me!!! and he adds that he does not have the vaccine!!! I tell him that's not true and he says again that he doesn't have time. Why make an appointment and be told you don't have time? AND above all that another client is more important than me!!!
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January 2024 by Téo Blanc
It's not bad for helping out on public holidays and the automatic checkouts are a big plus for speeding up collections.The selection of items is not too bad and the post service makes everything very practical if needed.
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December 2023 by Pat Klim
I am leaving this store beside myself.... Insulted.I'm looking for a perfume, a lady helps me, I can't find it and tells myself that I would take the opportunity to see if I had some purchases to make.. In the cosmetics aisle I come across a security guard. The guy follows me step by step. With vitamins... In short, I have it on my heels everywhere in the store. At one point I ask him: where are you following me? He replies I'm doing my job. If his job is to follow honest customers like this and especially in such a rude manner without any tact, without any discretion, he will soon have many fewer customers (including me) in this store! In any case, I understand very well that shoplifting is a scourge but there is also a way to prevent it. And starting to follow people in this way does not encourage them to buy at all, on the contrary. Think about all the things I won't buy from you again (and I was a good customer) and that's also lost items and money.
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December 2023 by Gabriel Serrano
Location is convenient, large variety of products, business hours fit clients with different schedulesm. The price is reasonable and always with different promotional coupon. The retention reward program, to my opinion, is still the best in the market.
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November 2023 by Farah DM
One of them the cashier in the pharmacy section mistreated me, no smile, no greeting and was like “ sujet verbe complément “ because i don’t speak well french
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November 2023 by Chala -
Wide selection of products and staff are super helpful and friendly without being pushy
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October 2023 by Clyde Dennie Jr
Great food and reasonable prices
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September 2023 by AddictedToRaids
Cool beans they have one gallon water here (4L).
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August 2023 by Karyn Budziaszek
It was nice yesterday nice employees they had a lot of nice fall decorations candles
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August 2023 by Carla O'Connor
Worst experience. If you decide to browse for longer than 3 minutes expect to be followed by accusatory staff that openly make you feel uncomfortable.I am a mom of four on vacation from Ottawa with my husband and kids. My ezcema was acting up so I told my husband this morning I was walking over to the pharmacy. I thought to myself that I was also going to pick up razors and setting powder since the weather was so hot I needed the setting powder so I could wear some makeup.So I am browsing the drugstore makeup trying to find a setting powder that works. I don’t normally use it so I am looking at the different brands and colours. As I grab them I walk over to the cosmetics section that had mirrors to compare the colour. A few just don’t work, so I find one that is opened but nonetheless I bring it over to see if it’s my colour because it’s the only one in that brand in colour medium. I try pushing the product back in so the exposed colour in showing through the clear part of the packaging but it won’t go back in so instead I pull it out slightly and back to the mirror. This is probably the 3rd time at the mirror. I notice a man behind me so I look because you can’t be too careful and it’s an older (elderly) man so I don’t feel uncomfortable. Right behind him a lady walks up who works there and asks me if she can help me with anything. Up until this point I saw no staff. So the conversation starts:Her: “ can I help you with anything?”Me: “ actually yes I’m looking for this powder, but wanted to know if you guys have one that is not opened? There also seems to be a newer version here, so if you could get me the newer one, that would be better.”Her: “ that’s open, because I just saw you open it.”Me: “ oh, no, that wasn’t me I promise you it was already open I wouldn’t do that.”Her: (looks at me like I’m lying) “ I just saw you open it.”Me: “ it was already opened. I was just putting it out to compare the colour of my skin.”Then, the lady walks away, which I found extremely rude, and I yelled out so she could hear me “if you don’t believe me, please check your cameras.”At this point I’m pretty uncomfortable and upset that I’ve been being accused of opening that packaging and they must think I’m stealing at this point because I go into the next section to find some moisturizing cream for my eczema and a security guard comes and starts hanging out around me.As I move through the store, I grab razors and allergy meds and then I go to pay for my items. Of course, I don’t see and open cash register so I go to the self check out and make sure I scan each item one at a time because I assume that somebody is probably watching me. And of course, as I walk out there was somebody watching me and continues to watch me as I walked out the door.I completely understand, needing a security and ensuring that people don’t steal, but this is not how you treat your customers if you think something is wrong if you think I’m stealing, come ask me all the questions and don’t make accusations and walk away. I am more than happy to have a full discussion walk through the camera footage because I am 100% innocent. I would never do something like that it is not in my character and customer should not feel that way when they walk into a store.If management would like to reach out to me, I’m happy to chat with them. This is one experience that completely ruined my entire short stay in Montreal.
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August 2023 by Jessica Newman
I felt welcomed when I come here to do my groceries a couple times a month. Some prices are pretty high compared to other places, but I like how everything is very cleaned and well positioned. The staff is also very friendly and helpful.
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August 2023 by Yacine Meftouh
Be very careful with the prices. They often check in double, at the register, of whats advertised on the sticker prices. I often have to point it out for corrections, to the lone 1 cashier they have.
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June 2023 by Norah ABABATAIN
Worst and slowest pharmacy ever. They make you wait for over an hour for a prescription sometimes even more. Even when there is no one there.
