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February 2024 by Philippe Kazimerczak
Don't go there cote des neige is better I just waited over 35 minutes for a prescription and finally left with out it as my mouth was covered in blood and I had too listen too some moron in a white jacket yap about his stupid dog training ridiculous im in pain and there lazy I bought advil off the shelf instead useless bunch the store it self is ok thank God for the machines too pay my self I don't have too talk with the children at the caches im now home in pain I called them and rather said I never came look at the cameras find anywhere else too get your beds jean coutu is just over the bridge
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February 2024 by Sophia Field
A terrible pharmacist. I was a client here for almost 20 years. I transferred my file when I moved to somewhere closer by. I needed a formulation that my new pharmacy is unable to make and called to ask if they could make it for me. I was told they could and had the prescription sent to them. The pharmacist called me back angry that I changed pharmacies and said to ask my new pharmacy, they must be better since I changed to them. Apparently he just cares about his ego, not the wellbeing of his patients.
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February 2024 by Sofia
Si vous êtes d'une minorité ethnique, évitez cette pharmacie. Dès que j'ai mis les pieds dans la section cosmétiques, l'agent de sécurité ne m'a pas quitté des yeux. J'étais tellement mal à l'aise que je suis partie a l'autre extrémité dans le rayon des chips et en me retournant qui je vois dernière moi?!!!!! L'agent de sécurité! Oufffffffffff très mauvaise expérience
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December 2023 by esmée gilbert
Terrible pharmacy service.It look 3 days to get a simple prescription transferred to this pharmacy. I received a call saying prescription was ready and traveled across town to pick up. They then told me I would have to come back later that evening. So frustrating
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October 2023 by aarzoo malik
It was fine but could have been better.
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October 2023 by kat m
Got graffitied back in 2017 LOLL, lowkey sucks and stopped carrying a bunch of products since last owner sold..
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October 2023 by Alyssa Wallace (Aly)
I received really rude service from all the staff members here. Not even sure who the pharmacist on duty is cause he isn’t the guy in the photos on the website.
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July 2023 by Kyle Bourgeois
Here is my experience as someone who has lived in Outremont as a Diabetic for decades: avoid using this pharmapacy at all costs. There has been so many negative experiences but today takes the cake:As mentioned, I'm a type 1 Diabetic and insulin dependent. The pharmacy has had my prescription and the frequency of my insulin renewals has not changed in well over 10 years. This time I delayed renewing due to the fact that I needed to get my prescription renewed. This was completed on Thursday and my urgent fax was sent the day of. I submitted my renewal on Saturday, providing sufficient time for them to receive. The result?1) I was informed that their faxes are backlogged and wasn't put in the system.2) I was informed they were missing my rapid insulin and would need to call me in order to advise when they have more (no ETA). It's important to note that going a day without is, essentially, going to result in me needing to check into the emergency.The only option they have? Contacting other pharmacies to see if they have any available to spare. Again, I've been coming here for 20 years. The insulin requirement to live is known to them. I did everything right to make things easy based on the fact that it's always a terrible experience and yet, still, they find a way to make life hell.
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May 2023 by Cíarán Murtagh
It's a fine place with a wide selection of things to buy. The waiting room for picking up prescriptions is very small and the workers (pharmacist's assistants and cashiers) seem stressed, but it is a good place otherwise.
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December 2022 by Remi Blanchette
I understand there is shortage of pediatric antibiotic. I went for an antibiotic prescription for a bilateral acute media otitis (OMA), which was diagnosed on my 18 month old daughter. I went to this pharmacy (drugstore) and the technician was no help at all. I called else where that were in shortage too, but proposed pills that i can mix in fruit sauce. Thats what Îm expecting from a fellow collegue who works in the medicalfield. I wont go back. They aren't from any help. No solution, no alternative solution. They are the worst definition of pills sellers.... not pharmacist... Thanks for nothing.
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December 2022 by Mirela Niculita
Staff is abusif and rude, especially the lady from cosmetics. They were bothered by a group of teenagers who spent more time in their department, and decided to call the security because they considered them annoying. That’s abuse and is not acceptable in a free country!
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October 2022 by Michele P.
Three years after I wrote a four star review, this Pharmaprix has become the worst! Since the previous owner sold, the new owner stopped carrying many products the previous owner carried and the turnover of staff is monumental (wonder why?). Before, this Pharamprix had a warm, neighbourly vibe where staff was long term, the owner was often ween working at the pharmacy and prices were reasonable. Now its an inhospitable, cheerless place whose owner was price gouging long before it became the norm everywhere.I used to shop there multiple times a week. Now I only go to get prescriptions filled.(My old review from 3 years ago)Excellent service at the pharmacy and the cosmetics counter. The staff in all departments are great! Didn't give a fifth star because the parking situation is bad. Everyone uses the lot to drop their kids off at Stanislas and it can get bad at certain times of the day. Normally I go on foot so its not an issue.
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September 2022 by Kathryn Christie
The employees here need some serious customer service training. Since there's other options nearby, I'd reccomend Jean Coutu
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July 2022 by Ishtiak Ahmed Akil
The STAFF seems NOT PROPERLY TRAINED in public dealing. They continue ignoring you and make you WAIT A LONG TIME. Even when there is a LONG WAITING LINE, they are INDIFFERENT. Today, one of the staff was quite RUDE when I asked that (i) my prescription was faxed to them six days ago, (ii) it was just one medicine and still it wasn't ready. In the end had to WAIT for about ONE HOUR. Thinking to change to somewhere else
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May 2022 by Pcau6592
Je suis client depuis le d��but des ann��es 1990. La direction de la succursale a eu la merveilleuse id��e d'engager un jeune homme trisomique qui travaille avec s��rieux et d��termination. Une raison de plus de privil��gier ce commerce pour cette ouverture d'esprit. Bravo �� vous! Bravo �� lui!
